402 Outbound Calling Jobs in Chennai

MMOG Audit with NA Suppliers to comply with international guidelines

Supplier Delivery Performance Rating improvements to be done with NA

Launch Readiness Review for New & Carry over New Launch suppliers / Resourcing to audit & ready for the Job#1

Critical supplier management and take actions for the constraint suppliers

Label compliance as per GTL and work with suppliers to get certified

Dispute process for NA suppliers in SuperG

• Knowledge and Deep understanding of Global MMOG/LE Guidelines
• New supplier evaluation and supplier development
• Supplier Delivery Performance (KPI) monitoring and improvement
• Critical/Constraint Supplier Management
• Supplier relationship management
• Supply Chain technics (Inbound flows / Packaging / Outbound flows / Diversity / Demand & Supply planning / In-plant Logistic operations / Warehouse management)
• Well versed with MS Office Tools (excel, PowerPoint, etc. )
• Experience in Large Data Handling/Management
• Candidates to work in 2. 00pm to 11. 30pm shift

Job Specification:

MMOG - Roles and Responsibilities

• Meet the MMOG Endorsement target set by people leader for the year
• Conduct Feasibility Study and Monthly Training for the targeted Suppliers
• Establish timing plan for various stages & drive suppliers to meet the target with multiple reviews/meetings
• Conduct detailed document review and endorse supplier for MMOG Level A as per the time plan
• Prepare Management report, track stage wise progress and provide input in CFT meeting

Supplier Delivery Performance Improvement

• Analyze various system data and identify Poor Performing suppliers
• Prepare training calendar for the year & Conduct detailed training for Identified suppliers on Delivery Performance Rating with fixed frequency
• Closely work with identified suppliers to identify root cause, action plan to fix the issues and target date to improve their delivery rating above min. threshold as per the process
• Collaborate with CFT (CST/Pur/STA) to seek right level of support to improve Supplier delivery performance
• Provide right decision / recommendation to CFT based on in depth analysis and received action plan for either Revoke or Over-ride Q1 certification
• Analyze and Process on-time, the Supplier Disputes raised in SuperG Application
• Work with suppliers to implement Label standards as per latest GTL
• Process disputes via SuperG by analyze the issues & approval

Launch

• Launch Readiness Review assessment to be kicked-off for all targeted programs and suppliers by 3+ months before the start of every build event (TT/PP/MP1/MP2) and supplier readiness in-line with LQOS metrics timelines
• Identify suppliers as per OTG/SALT and perform LRR checklist review in SuperG
• Conduct supplier assessments based on SALT/ TGWs/Plant inputs along with LRR check list
• Drive action plan for open points from assessment, and monitor until closure for each launch milestone
• Publishing Weekly night letters, Launch Deck preparation and representing SMRT in launch forums, seeking timely escalations/support - if designated as program coordinator
• Critical Supplier Management
• Perform large data analysis from various inputs which includes Daily Production Report, Plant MP&L team, SuperG, Premium freight caused by suppliers and Proto team to identify Production critical suppliers
• Work with suppliers either on-site or off-site to get detailed root cause, step by step action plan with target date
• On need basis, team member will be travelling to supplier sites & Ford plants in North America and expected to stationed at suppliers until fix the issues and ensuring smooth delivery as per Ford schedule
• Daily / Weekly / Monthly reports to be submitted to the management on the progress & support required to meet the time line
• Require to attend multiple meetings within function and or cross functional meetings to provide input as well seek right level of support