OneTrust - Principal Software Engineer - Site Reliability (8-10 yrs)

Strength in Trust :

OneTrust unlocks the full potential of data and AI, securely and responsibly.

Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks.

With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams- to enable rapid and trusted innovation.

Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge :

Run the code.

This individual will be a member of the OneTrust team whose full attention is dedicated to the running code.

The Principal Site Reliability Engineer will ensure development teams are following best practices with respect to detecting and fixing production-related issues while minimizing impact to our customers.

Your Mission :

- Partner with Engineering, Operations, and Product stakeholders to design, deliver, and maintain a highly available and performant application platform

- Build and implement application observability and platform monitoring tools to continuously improve the customer experience.

- Eliminate toil by automating processes, tuning alerts, and improving code where it is most needed.

- Frequently evaluate new ideas and trends to identify potentially useful tools and techniques.

- Collaborate with different functional groups to identify gaps, prioritize, and resolve issues.

- Share your knowledge and experience with the Engineering organization

- Share your findings with technical leadership and senior management.

You Are :

- Familiarity and hands-on experience running a production service.

- Understand and influence discussion around how to appropriate monitor that service.

- Good understanding of the factors influencing performance of software applications at multiple layers including Database, network, CPU utilization, JVM tuning, memory analysis, thread management, query performance etc.

- Understand the importance of centralizing logging, metrics dashboards, and alerting.

- Ability to talk about some of the tools used for these tasks.

- Strong experience with databases (SQL and NoSQL).

- Superior communication and organizational skills.

- Customer obsessed.

- Some form of Agile development experience.

- Experienced working with mixed onshore/offshore with the ability to coordinate work with the distributed teams.

- Strong ability to work as part of a team, demonstrate initiative, solve problems independently and supervise others.

Your Experience Includes :

Bachelor's degree in Computer Science, Engineering, or related technical or business field.

- 7+ yrs of application development experience with Java or other equivalent language

- Experience with Spring environment.

- Experience in cloud-based infrastructure Azure, AWS, GCP, etc.

Extra Awesome :

- Master's degree in Computer Science, Engineering, or related technical or business field.

- Experience coaching development teams in adopting true DevOps methodologies.

- Experience personally shipping code to production multiple times a day.

- Experience implementing open source Feedback tools (e.g, Prometheus, ELK) at scale.

Where we Work :

OneTrust embraces a hybrid working model.

Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we're located in that hybrid model.

The underlying "why" for Working@ is that we are intentional about the culture that we want to create together.

That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.

We are committed to a flexible approach informed by a set of guiding principles.

You'll see that reflected in our worker designations: "Office-flex" and "Location-flex".

Office-flex : Like a traditional hybrid model, OneTrust "Office-flex" employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office.

This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events.

Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.

Location-flex : Similar to other companies' remote policies, for OneTrust "Location-flex" roles, you will primarily work from your home office location.

However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

Benefits :

As an employee at OneTrust, you will be part of the OneTeam.

That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office.

This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more.

Specific benefits differ by country.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.