Lead Operations

Job Title: Lead Operations

Job Type: Full-Time

Experience: 10-15 yrs

Location: Shastripuram, Agra

Job Profile:

We are currently seeking a highly skilled and motivated Lead Operations professional with expertise in Inventory Management, Warehouse Operations, and Order Tracking and Transporter Management to join our growing team. In this role, you will drive operational excellence across our supply chain processes, ensuring timely deliveries and efficient inventory control.

Key Roles and Responsibilities:

1. Inventory Management:
• To Manage the entire inventory lifecycle, ensuring optimal stock levels and minimizing stockouts or overstock situations.
• Coordinate with procurement and sales teams to ensure seamless order fulfillment and inventory alignment with demand.
• Monitor stock movements, manage stock turnover, and track product aging to ensure accurate inventory records and minimize waste.

2. Warehouse Operations:

• Manage day-to-day warehouse operations, including inbound and outbound logistics, order picking, packing, and shipping.
• Optimize warehouse layout and storage processes to improve efficiency.

3. Order Tracking & Fulfillment:

• Track and manage customer orders from receipt to delivery, ensuring timely and accurate fulfillment.
• Analyze order trends and performance to identify areas of improvement and develop actionable strategies.

4. Team Leadership & Training:

• Lead, mentor, and manage a team of operations staff, ensuring clear communication, motivation, and professional development.
• Develop and deliver training programs to enhance team performance and operational efficiency.

5. Vendor & Supplier Coordination:

• Manage relationships with third-party logistics providers, suppliers, and external partners to ensure the smooth flow of goods and services.
• Evaluate and monitor vendor performance to ensure high-quality service and cost-effectiveness.

6. Reporting & Data Analysis:

• Prepare regular reports on inventory levels, warehouse performance, order fulfillment, and key operational metrics for senior management.
• Analyze data to identify trends, track performance, and recommend improvements in operational workflows.

Eligibility Criteria:

1. Masters degree in Business Administration, Supply Chain Management, Logistics, or a related field.

2. Minimum 10-15 years of experience in inventory management, warehouse operations, and order tracking, with at least 5 years in a leadership role.

3. Proven experience in managing large-scale warehouse operations, inventory control systems, and supply chain processes.

4. Hands-on experience with warehouse management systems (WMS), inventory management software, and order tracking platforms.

5. Strong leadership and team management skills.

6. Solid understanding of order tracking, fulfillment processes, and logistics management.

7. Strong analytical, communication, and interpersonal skills.

8. Strong organizational skills and the ability to implement operational strategies effectively.