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3.8

based on 600 Reviews

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36 Orient Electric Jobs

Area Service Incharge

2-5 years

Ghaziabad

1 vacancy

Area Service Incharge

Orient Electric

posted 5mon ago

Job Description

  • To ensure service deliverance and achievement of service KPI targets.
  • To ensure quantitative & qualitative goals of after sales service for Distributors, Channel partners & service franchisees.
  • To give best sales support to all Service partners, stakeholders, and customers.
  • Responsible for warranty obligations, customer complaints resolution & service image building.
  • To provide timely support to the service partners and keep they updated on the company policies and processes.
  • To ensure service canters have planned spares, tools & equipment.
  • Plan for the Training need to all service technician staff of franchisees and distributors & to ensure all technicians are we'll trained, technically qualified and groomed we'll in soft skills.
  • To ensure Service Network Expansion based on the sales plan and business need
  • Service promotional activities planning & execution.
  • Monthly review & MIS of operations.
  • Ensure service processes are timely implemented in field, processes like policy, warrant, terms, Job Sheet, other technical process
  • To act as a support hand to service franchisees for all operational issues:
  • Spare parts, tools & equipment Planning,
  • Clearing commercial issues in of service franchisee
  • Attending escalated customers complaints.
To succeed in this role, you'll need a customer-first attitude and the following:
  • Business Acumen
  • Knowledge of distribution network expansion

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Orient Electric through

(based on 27 Orient Electric interviews)
Job Portal
Referral
Walkin
Campus Placement
Recruitment Consultant
37%
7%
7%
4%
4%
41% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Orient Electric are saying

4.1
 Rating based on 4 Area Service Incharge reviews

Likes

Job work skills Important

Dislikes

No

Read 4 reviews

Area Service Incharge salary at Orient Electric

reported by 11 employees with 8-15 years exp.
₹4.2 L/yr - ₹12 L/yr
46% more than the average Area Service Incharge Salary in India
View more details

What Orient Electric employees are saying about work life

based on 600 employees
55%
76%
38%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Orient Electric Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Team Outings
Cafeteria +6 more
View more benefits

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