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Area service incharge
Orient Electric
posted 1d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
ASC Operations
- Ensuring that ASC s operate in consonance with the laid-down service guidelines / standards.
- Service SLAs must be achieved - TAT%, CSAT%.
- Ensuring availability of tools, spare parts, equipment s at the ASC s.
- Analyze turnaround time of complaints on monthly basis.
- Maintain the Job Sheet at ASC s.
- Auditing warranty claims to escalate any deviation and take appropriate action.
- ASC bill timely submission to HO for fast payments.
Quality Reporting
- ASI must ensure that calls are closed in CRM with complete details, All Job sheet must be obtained from ASC with complete furnished details.
Training
- Training ASC and ASC Technicians on product and processes
- Coordinating for training requirements of ASC s - Product, CRM Soft Skills training.
Trade Visit
- Trade/Dealer/Distributor Satisfaction
- NDC Collection; take stock of dealer s defect at Counters.
- Ensure steps of resolution/ repair or appropriate decision as per policy.
Employment Type: Full Time, Permanent
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People are getting interviews at Orient Electric through
People are getting interviews through
(based on 27 Orient Electric interviews)
Job Portal
Referral
Walkin
Campus Placement
Recruitment Consultant
37%
7%
7%
4%
4%
41% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Orient Electric are saying
Rating based on 4 Area Service Incharge
reviews
Anonymous · After Sales Service & Repair
in Visakhapatnam
Likes
Job work skills Important
Dislikes
No
Read 4 reviewsArea Service Incharge salary at Orient Electric
reported by
11
employees
with 8-15
years exp.
₹4.2
L/yr - ₹12
L/yr
46%
more
than the average Area Service Incharge Salary in India
View more details
What Orient Electric employees are saying about work life
based on 600 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Orient Electric Benefits
View more benefits
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