Customer Relationship Manager

Responsible to ensure end to end customer service handling, loan documentation disbursement.
Servicing of loan customers and resolution of queries as per pre-defined turnaround time.
Processing of loan applications, data entry, conducting due diligence, ensure compliance of terms conditions as per credit policy and lending guidelines.
Support underwriters through timely resolution of raised queries and sharing of information requested.
Disbursement of loans amount as per the decision of process.
Handover disbursement cheque to channel partner/customer post fulfilling all sanction conditions, if any.
Undertake custodianship of executed loan documents.
Preparing maintaining work related records and MIS.
Timely resolution of audit queries.

Required Skills:
Experience in Home loan Operations / Customer Care.
Good Networking and Relationship Management Skills.
High energy level, integrity, customer orientation.
Good command over Hindi and the local language.