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Customer Service Representative
3-5 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Customer Service Representative
Oracle
posted 19hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Interacts with customers prior to and/or after sale
- Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner
- This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or product standpoint
- Focus of work can be in pre-sale or post-sale or both
Qualifications displayed in the job posting
- Duties and tasks are standard with some variation
- Completes own role largely independently within defined policies and procedures
- Duties and tasks are standard with some variation; displays understanding of roles, processes, procedures
- Performs moderately complex problem solving with some assistance and guidance
- Completes own role largely independently within defined polices and processes
- Failure to accomplish results may necessitate additional resources to correct
- 2 years experience
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Service Representative roles with real interview advice
What people at Oracle are saying
Customer Service Representative salary at Oracle
reported by
1
employee
with 1
years exp.
₹2.2
L/yr - ₹2.9
L/yr
18%
less
than the average Customer Service Representative Salary in India
View more details
What Oracle employees are saying about work life
based on 5.1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Oracle Benefits
Submitted by Company
Career development and internal mobility Health and well-being Financial security Benefits that suit your lifestyle
Submitted by Employees
View more benefits 
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