Principal E-business Suite Analyst

Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey

Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development

As a sophisticated database support engineer of customer success service organization, you will be responsible to deliver support and services on database, engineered systems and cloud technologies to our premium customers

The support and services covers the entire life cycle of the product starting from architecture design, implementation, optimization, maintenance etc The role involves working with the customers and ensure they get the best out of our products

Min

10+ yrs experience in Oracle APPS R12

1 & R12

2X administration and upgrades - Candidate should be working Independently for all the EBS APPS and Cloud Admin activities end-to-end


Support the lifecycle management of business critical applications to include installing patches, performing upgrades, managing releases, and administration tasks - Support the development and production environments of business critical applications by ensuring application availability, responding to application emergencies, and supporting deployments


APPS DBA with Hands-on experience on Oracle EBS 12

2X upgrade - Hands-on experience working on Public Cloud management like OCI or Azure Infrastructure and provisioning - Experience in the implementation of RAC-ASM, Multinode Application


Good experience on RAC and Standlone Database Installation, Upgrade ,Migration & Monitor and continuos Support


Very good understanding on core database components and Performance tunning and Database experts


Experience ERP R12

2 and Oracle Database migration either on Cross platform or On Public Cloud like OCI and Azure - Hands-on experience in setting DR system like DG-ADG and High Availability (HA) environment


Experience with OEM 12C or 13C monitoring - Experience with backup/recovery for on-Prem and Cloud environment - Project Management Lifecycle methodology concepts


Hands-on with Database & Application Switch over and Failerover (DR DRILL)
Working experience on IAM and IDM, SSO will be added advantages


Knowledge and prior experience on Python, Shell script and automation tools will be Plus to this role


Support the service by identifying the cause of customer or system escalations and by independently resolving all the issues related to the Oracle database, middleware, Oracle Applications and other products mentioned above

Diversity and Inclusion: