Add office photos
Engaged Employer
i
This company page is being actively managed by
Oracle Team. If you also belong to the team, you
can get access from
here
Oracle
Compare
All Filters
1419 Oracle Jobs
Consulting Implementation Manager
9-14 years
Hyderabad / Secunderabad
1 vacancy
Consulting Implementation Manager
Oracle
posted 8d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
POSITION DESCRIPTION FORM
Global Job Grade
Date
JOB DESCRIPTION Operation Manager Consulting Implementation Manager ASAP Oracle Corporation
Oracle provides the world s most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including 100 of the Fortune 100 representing a variety of sizes and industries in more than 145 countries around the globe. Oracles product strategy provides flexibility and choice to our customers across their IT infrastructure. Now, with Sun server, storage, operating-system, and virtualization technology, Oracle is the only vendor able to offer a complete technology stack in which every layer is integrated to work together as a single system. In addition, Oracles open architecture and multiple operating-system options gives our customers unmatched benefits from industry-leading products, including excellent system availability, scalability, energy efficiency, powerful performance, and low total cost of ownership.
Oracle Utilities Overview
Oracle Utilities delivers proven software applications that help utility companies of all types and sizes achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracles industry-leading enterprise applications, business intelligence tools, middleware, database technologies, as well as servers and storage. The software enables customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands and deliver on environmental conservation commitments.
The India Delivery Center is part of the Oracle Utilities Global Delivery Consulting group that partners with the regional consulting centers in delivering the high performance Utilities solutions that increase our customers competitiveness. The delivery incorporates institutionalized methodologies in an offshore environment whereby world-class talent is developed through mature standards and processes. The Oracle Utilities Global Delivery Consulting group continues to improve its core delivery value proposition through the recruitment and development of top technical talent.
Role
RESOURCES ARE REQUIRED TO WORK IN NORMAL BUSINESS HOURS.
This position offers experienced operation manager to overseeing batch operation for on-premise and on cloud customers. Successful candidates will have a deep background in managing Production support teams and running IT business operation to supporting 24X7 production & non-production environments. Technical skills as well as written and verbal communication skills are equally important to this role.
Responsibilities
- Taking care of logistics to run 24X7 operations
- Work closely with onsite operation manager on daily activities
- Produce monthly quality metrics for service
- First level of escalation of any issue in daily operations
- Being an operations manager, you must be ready to jump on any call/issue/escalation at any time of the day
- Responsible for overall service delivery from offshore
Requirements
- University degree in Engineering in IT or any other discipline, Computer Science or any of its equivalents. BTech/BE preferred, MCA is acceptable
- Have 8- 15 years of experience in running 24x7 Production Support at L1/L2 level
- Experience in Inbound and Outbound processes via IVR preferably with US customers
- Hands on experience in Unix administration and shell scripting
- Hands on experience in SQL/PLSQL, scripting and DB fundamentals is a plus
- Experience in incident management using any tool
- Good written and verbal communication
- Good in ITIL concepts and processes
- Experience in resource management
- Experience in stakeholder management and incident escalations
Career Level - M2
POSITION DESCRIPTION FORM
Global Job Grade
Date
JOB DESCRIPTION Operation Manager Consulting Implementation Manager ASAP Oracle Corporation
Oracle provides the world s most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including 100 of the Fortune 100 representing a variety of sizes and industries in more than 145 countries around the globe. Oracles product strategy provides flexibility and choice to our customers across their IT infrastructure. Now, with Sun server, storage, operating-system, and virtualization technology, Oracle is the only vendor able to offer a complete technology stack in which every layer is integrated to work together as a single system. In addition, Oracles open architecture and multiple operating-system options gives our customers unmatched benefits from industry-leading products, including excellent system availability, scalability, energy efficiency, powerful performance, and low total cost of ownership.
Oracle Utilities Overview
Oracle Utilities delivers proven software applications that help utility companies of all types and sizes achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracles industry-leading enterprise applications, business intelligence tools, middleware, database technologies, as well as servers and storage. The software enables customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands and deliver on environmental conservation commitments.
The India Delivery Center is part of the Oracle Utilities Global Delivery Consulting group that partners with the regional consulting centers in delivering the high performance Utilities solutions that increase our customers competitiveness. The delivery incorporates institutionalized methodologies in an offshore environment whereby world-class talent is developed through mature standards and processes. The Oracle Utilities Global Delivery Consulting group continues to improve its core delivery value proposition through the recruitment and development of top technical talent.
Role
RESOURCES ARE REQUIRED TO WORK IN NORMAL BUSINESS HOURS.
This position offers experienced operation manager to overseeing batch operation for on-premise and on cloud customers. Successful candidates will have a deep background in managing Production support teams and running IT business operation to supporting 24X7 production & non-production environments. Technical skills as well as written and verbal communication skills are equally important to this role.
Responsibilities
- Taking care of logistics to run 24X7 operations
- Work closely with onsite operation manager on daily activities
- Produce monthly quality metrics for service
- First level of escalation of any issue in daily operations
- Being an operations manager, you must be ready to jump on any call/issue/escalation at any time of the day
- Responsible for overall service delivery from offshore
Requirements
- University degree in Engineering in IT or any other discipline, Computer Science or any of its equivalents. BTech/BE preferred, MCA is acceptable
- Have 8- 15 years of experience in running 24x7 Production Support at L1/L2 level
- Experience in Inbound and Outbound processes via IVR preferably with US customers
- Hands on experience in Unix administration and shell scripting
- Hands on experience in SQL/PLSQL, scripting and DB fundamentals is a plus
- Experience in incident management using any tool
- Good written and verbal communication
- Good in ITIL concepts and processes
- Experience in resource management
- Experience in stakeholder management and incident escalations
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Implementation Manager roles with real interview advice
What people at Oracle are saying
What Oracle employees are saying about work life
based on 5.1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Oracle Benefits
Submitted by Company
Career development and internal mobility Health and well-being Financial security Benefits that suit your lifestyle
Submitted by Employees
View more benefits 
Compare Oracle with
SAP
Compare
MongoDB
Compare
Salesforce
Compare
IBM
Compare
Adobe
Compare
Compare
Wipro
Compare
Amazon
Compare
TCS
Compare
Accenture
Compare
Cognizant
Compare
Microsoft Corporation
Compare
Oracle Financial Services Software
Compare
JPMorgan Chase & Co.
Compare
Capgemini
Compare
Red Hat
Compare
SAS
Compare
Zoho
Compare
Deloitte
Compare
Cisco
Compare
Similar Jobs for you
Oracle Hyderabad / Secunderabad Office Locations
Hyderabad Office
Oracle India Private Limited
Cyber Park – Salarpuria
Plot: 67, Hitec City, Madhapur
Hyderabad - Andhra Pradesh
Hyderabad
500 081
500 081
Hyderabad Office
Oracle India Private Limited
Campus, Phase-I, II, III
Plot: 18 & 21, Survey: 64(Part)
Hitech City Layout
Madhapur, Ranga Reddy District
Hyderabad -Andhra Pradesh
Hyderabad
500 081
500 081
Software Developer III (User Interface - Noida / Bangalore)
4-8 Yrs
Noida, Greater Noida
Sr. Portuguese Language Expert - Opportunity - Oracle India Pvt Ltd
2-7 Yrs
Bangalore / Bengaluru
Oracle Fusion SCM Sr Functional Consultant
4-7 Yrs
₹ 15 - 20L/yr
Gandhinagar, Hyderabad / Secunderabad, Bangalore / Bengaluru
Share an Interview