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CSS-Oracle SAAS - Fusion HCM Functional Lead
12-20 years
Bangalore / Bengaluru
1 vacancy
CSS-Oracle SAAS - Fusion HCM Functional Lead
Oracle
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Position is for a functional Support Professional, preferably with implementation background in Oracle Cloud HCM Applications.
- Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional issues of complex and critical service requests. The focus of this position is to provide Customer Service on functional level and to ultimately drive complete and total resolution of each issue reported by customer.
- Position is for a Support Analyst with a background in Oracle SAAS Suite of products
- Responsible for customer production support, tracking-incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
- The key skills put to use on a daily basis are - high level of functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
- It an opportunity to work with Cloud and On Premise customers. This work includes:
- Work directly with Customers for
- Advising on complex use of Oracle products
- Resolving highly complex and mission-critical issues
- Serve as Situation Manager on highly sensitive issues
- Formal mentoring for promoting the functional and professional development of others
- Creation/review of Knowledge Articles
- Work directly with Customers for
Qualifications: Any professional qualification (BE/ B Tech/MCA/ MSc (Comp Science)).
- Must have Skills
- Fusion HCM Functional Consultant (80% Functional + 20% Technical) with Overall 12 to 20 years of IT experience with at least 8 years of Fusion experience and remaining years of HRMS domain experience in Oracle EBS
- Primary Module Skill Required
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Functional Lead roles with real interview advice
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What people at Oracle are saying
Functional Lead salary at Oracle
reported by
6
employees
with 10-19
years exp.
₹16.4
L/yr - ₹27
L/yr
21%
more
than the average Functional Lead Salary in India
View more details
What Oracle employees are saying about work life
based on 5.3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
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