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Engaged Employer

Oracle

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3.7

based on 5.2k Reviews

Video summary

1437 Oracle Jobs

Senior Cloud Operation Engineer

Oracle India Pvt. Ltd.

3.7

based on 5.2k Reviews

5-8 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Senior Cloud Operation Engineer

Oracle

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Python Computer Networking Oracle Cloud Computing Automation Testing Incident Management

+ 3 more

Job Description

Work with product team on the shared full stack ownership of a collection of services and/or technology areas
Understand the end-to-end configuration, technical dependencies, and overall behavioural characteristics of production services
Responsible for the mitigating critical customer incidents, or deployments or testing required to improve security, performance, availability, and scalability of service
Authority for end-to-end performance and operability
Partner with development teams in meeting SLA to unblock customers
Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio
Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack
Demonstrate clear understanding of automation and orchestration principles
Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs)
Utilise a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations
Understand and explain the effect of product architecture decisions on distributed systems
Professional curiosity and a desire to a develop deep understanding of services and technologies

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracles Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.
Responsibilities
Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. Responsibilities include but not limited to

Incident Management
Support and troubleshooting of Staging/Production environments
Response and Resolve incidents as per SLAs
Organise, Anticipate, Plan and work as On-Call in shifts for multiple services (Open to work in shifts & shows flexibility)
Maintain Service High Availability
Release Management
Test and Deploy solutions and automate to replace manual processes
Build and maintain deployment tools/procedures
Zero downtime deployments and a high availability mindset
Define and build innovative solution methodologies and assets around infrastructure, cloud migration and deployment operations at scale.
Work with service teams to resolve complex issues that require troubleshooting and knowledge of code.
Keep documentation up to date and resolving similar tickets with lower turnaround time and within SLA
Ensure production security posture
Ensure monitoring is robust and effective
Change Management
Perform Root Cause Analysis

Required Skills:

5+ years overall experience in IT industry
Minimum 4 years of experience as a Sys Admin/Support
Strong systems architecture skills
Strong Linux administration (Understanding of different Hardware family)
Virtualisation Technologies
Scripting Language (Python/Bash/Shell etc, basic understanding of Java / Go will be good to have)
Understanding of Networking, Cloud Computing, Load Balancers
Hands on experience at Monitoring/Instrumentation tools (Prometheus/Grafana, new relic, elastic or equivalent).
Experience with maintaining high scale deployments, managing high throughput and IO intensive services.
Strong knowledge of system configuration tools such as Chef, Terraform, GIT, Jenkins/Hudson, Artifactory
Continuous Integration development/deployment, e.g. Docker, Kubernetes

Responsibilities include but not limited to

Incident Management
Support and troubleshooting of Staging/Production environments
Response and Resolve incidents as per SLAs
Organise, Anticipate, Plan and work as On-Call in shifts for multiple services (Open to work in shifts & shows flexibility)
Maintain Service High Availability
Release Management
Test and Deploy solutions and automate to replace manual processes
Build and maintain deployment tools/procedures
Zero downtime deployments and a high availability mindset
Define and build innovative solution methodologies and assets around infrastructure, cloud migration and deployment operations at scale.
Work with service teams to resolve complex issues that require troubleshooting and knowledge of code.
Keep documentation up to date and resolving similar tickets with lower turnaround time and within SLA
Ensure production security posture
Ensure monitoring is robust and effective
Change Management
Perform Root Cause Analysis

Employment Type: Full Time, Permanent

Read full job description

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What people at Oracle are saying

1.0

Rating based on 1 Senior Cloud Operations Engineer review

Anonymous · Project & Program Management in Noida

Likes

COMPENSATION AND FACILITIES ARE GOOD. NEVER JOIN THIS COMPANY UNLESS YOU ARE JOBLESS. THERE IS NOTHING TO LEARN AND HUGE MICROMANAGEMENT. YOU CAN BE SENT OUT ANYTIME AND YOU WONT BE ABLE TO GET NEW JOBS POST WORKING HERE COZ ALL YOUR SKILLS WILL GO WASTED HERE.

Dislikes

No HR POLICIES. NO ONE WILL LISTEN TO YOU WHEN U ARE IN TROUBLE.