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Senior Technical Analyst - EBS Finance

3-5 years

Bangalore / Bengaluru

1 vacancy

Senior Technical Analyst - EBS Finance

Oracle

posted 14hr ago

Job Role Insights

Flexible timing

Job Description

Looking for Consultant/Support Engineer/Application analyst with background in Financials and SQL. Skills nice to have: Unix, PL/SQL/Java/XML. The role is 60% in delivering technical and functional support to global enterprise customers where the difference is for projects work in creating automation, creating troubleshooting content, testing new releases, delivering trainings, and creating special internal tools. Team spirit is highly required, and we are doing periodic team events.
Career Level - IC3

#LI-DNI
EBS Financials Technical Support Engineer is having the following responsibilities:
Deliver customer service within service-level agreement for both quality and time
Create valuable and reusable troubleshooting content
Participate in Automation troubleshooting activities by providing feedback, submitting ideas, and creating scripts to depict and resolve software and data issues
Engage in global or regional project activities for improving customer service and troubleshooting methodologies and tools
Be part in testing cycles when preparing to release a new software version
Occasionally deliver internal and external training sessions for financial software features and troubleshooting methods
Be part of rotational support coverage for our customers on public holidays & weekends as per business needs

Ability to work an adjusted workweek to ensure we have coverage for our customers on weekends as per business needs. Example workweek could include potentially working from Tuesday through Sat or Wednesday through Sunday.

Ability to participate in rotational support coverage for our customers on public holidays & weekends as per business needs.
Ability to work shifts outside of standard business hours

Qualifications:
Knowledge of accounting principles and understanding of ERP product(s), particularly the Financials (General Ledger, Payables, and Receivables) aspects are essential
Knowledge of SQL (any DB) is essential also for support engineers
Excellent communication skills (written and verbal) in English is mandatory
Good knowledge of business flow for technical candidates
Candidate should have strong customer focus, analytical thinking, to constantly look for ideas and process or tools improvement and to be team player
Nice to have technical knowledge PL/SQL, Oracle Reports, XML Publisher, JAVA technology, UNIX, APEX
Previous experience in desk support for ERPs or Consultancy would be an advantage
Experience in Oracle E-Business Suite in particular Financials would be an advantage

Life at Oracle and Equal Opportunity
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
  • Which includes being a United States Affirmative Action Employer
https: / / www.oracle.com / corporate / careers / diversity-inclusion /

Employment Type: Full Time, Permanent

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15%
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What people at Oracle are saying

4.8
 Rating based on 6 Senior Technical Analyst reviews

Likes

Best in industry practices

Dislikes

Nothing

Read 6 reviews

Senior Technical Analyst salary at Oracle

reported by 48 employees with 8-11 years exp.
₹8 L/yr - ₹24 L/yr
37% more than the average Senior Technical Analyst Salary in India
View more details

What Oracle employees are saying about work life

based on 5k employees
80%
89%
78%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Oracle Benefits

Submitted by Company
Career development and internal mobility
Health and well-being
Financial security
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Work From Home
Cafeteria
Gymnasium
Health Insurance
Free Transport
Team Outings +6 more
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