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Associate Transaction Processing Consultant

0-3 years

Gurgaon / Gurugram

1 vacancy

Associate Transaction Processing Consultant

Oracle

posted 19hr ago

Job Role Insights

Flexible timing

Job Description

Product overview / Project overview (filled by Hiring Manager for FTE openings only) OFSS BPO is seeking candidates with a minimum of 6 months and up to 3 years of work experience to support back-office processes for the Insurance Division of its U.S. banking client. Candidates with experience in forced lender-placed insurance (LPI), loan servicing, insurance processes, loan administration, or related fields are preferred. Candidates with experience in financial services are also encouraged to apply. Pre-Requisites (filled by Hiring manager) Education
Preferably a Commerce Graduate - B. Com (H) and (P); BBA, BCA, Economics Graduates can also apply.
Engineering Graduates & candidates from IT background not eligible.
Soft / Behavioral Skills
  • Good Communication skills / Comprehension skills
  • Good Listening skills
  • Eagerness to Learn and Improve
  • Open to work in Night shifts / Indian Holidays
  • Team Player
Total Experience Min: Yrs . 0.5 Max: Yrs . 3 Yrs Relevant Experience Min: Yrs . 0.5 Max: Yrs . 3 Yrs Primary ( Essential ) Technical / Functional / Managerial Skills :
  • Proficiency in MS Office, IT support applications and other BPO related applications
  • Good Typing skills with high Accuracy levels (30-35 words per minute, Accuracy of 90-95%)
  • Good Analytical Skills / Problem Solving skills
  • Good Decision-making skills
  • Flexible with shift timings
Special Requirements
  • A minimum of six months to one year of experience in a financial services project, preferably in the loan servicing or insurance domain.
  • Experience in forced lender-placed insurance (LPI) or insurance-related processes will be an added advantage.
  • Must be willing to work night/rotational shifts.
  • No leave required for the next 3 months.
  • Not pursuing any course, degree, or diploma that may interfere with work or cause shift issues.
Forced Lender-Placed Insurance (LPI) Reviewer
Proposed Opportunity (Filled by Hiring Manager) Role Associate 1 Responsibilities / Job Tasks
  • Perform data entry across various platforms for accurate tracking and processing.
  • Monitor the borrower s hazard insurance status to ensure active coverage meets lender requirements.
  • Track insurance expirations, lapses, or changes, and notify borrowers promptly.
  • Oversee escrow and non-escrow accounts to ensure insurance premiums are paid on time.
  • Assess when Forced Lender Placed Insurance (LPI) is required due to insufficient, canceled, or non-renewed borrower insurance.
  • Ensure LPI coverage aligns with mortgage contract requirements, including coverage amounts, flood insurance, and hazard insurance.
  • Facilitate premium payments to the insurance company via borrower escrow or lender account as necessary.
  • Adjust borrower escrow accounts for LPI costs and address any discrepancies.
  • Ensure accurate billing statements are sent to borrowers, detailing coverage and premium information.
  • Monitor policy renewals, adjusting coverage and premiums as required, and identify the necessary insurance type.
  • Communicate renewal notices to borrowers and inform them of any changes to their insurance coverage.
  • Cancel or replace LPI once the borrower provides proof of insurance and process any premium refunds as required.
  • Facilitate the insurance claims process in the event of a loss, ensuring efficient processing of claims.
  • Maintain thorough documentation of insurance claims, including status updates and outcomes.
  • Ensure that insurer payments are applied to the loan balances in a timely manner.
  • Maintain and update the Daily Production sheet to track progress and performance.
Career Level - IC1
  • Perform data entry across various platforms for accurate tracking and processing.
  • Monitor the borrower s hazard insurance status to ensure active coverage meets lender requirements.
  • Track insurance expirations, lapses, or changes, and notify borrowers promptly.
  • Oversee escrow and non-escrow accounts to ensure insurance premiums are paid on time.
  • Assess when Forced Lender Placed Insurance (LPI) is required due to insufficient, canceled, or non-renewed borrower insurance.
  • Ensure LPI coverage aligns with mortgage contract requirements, including coverage amounts, flood insurance, and hazard insurance.
  • Facilitate premium payments to the insurance company via borrower escrow or lender account as necessary.
  • Adjust borrower escrow accounts for LPI costs and address any discrepancies.
  • Ensure accurate billing statements are sent to borrowers, detailing coverage and premium information.
  • Monitor policy renewals, adjusting coverage and premiums as required, and identify the necessary insurance type.
  • Communicate renewal notices to borrowers and inform them of any changes to their insurance coverage.
  • Cancel or replace LPI once the borrower provides proof of insurance and process any premium refunds as required.
  • Facilitate the insurance claims process in the event of a loss, ensuring efficient processing of claims.
  • Maintain thorough documentation of insurance claims, including status updates and outcomes.
  • Ensure that insurer payments are applied to the loan balances in a timely manner.
  • Maintain and update the Daily Production sheet to track progress and performance

Employment Type: Full Time, Permanent

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What people at Oracle are saying

Transaction Processing Associate salary at Oracle

reported by 5 employees with 2-6 years exp.
₹2 L/yr - ₹4.5 L/yr
9% less than the average Transaction Processing Associate Salary in India
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What Oracle employees are saying about work life

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Day Shift
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