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Oracle

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3.7

based on 5.3k Reviews

Video summary

1505 Oracle Jobs

HCM Fusion Techno Functional Senior Consultant

Oracle India Pvt. Ltd.

3.7

based on 5.3k Reviews

6-10 years

₹ 10.9 - 24.91L/yr (AmbitionBox estimate)

Hyderabad / Secunderabad

1 vacancy

HCM Fusion Techno Functional Senior Consultant

Oracle

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Oracle SAP HCM Payroll Oracle Fusion Financials Talent Management

+ 4 more

Job Description

You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications.
You are willing to work evening and night shifts on a rotation basis.
Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer.
You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills.
You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively.
You have excellent communication skills. You can clearly explain complex technical concepts.
As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Minimum Qualifications

6+ years of experience with Oracle HCM Cloud product / solutions.
Expertise in implementing and/or supporting Oracle Fusion HCM Applications.
Proficient in HCM modules, including but not limited to Payroll, Core HR, Compensation, Benefits, Talent Management, ORC etc.
Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists.
Excellent organizational and problem-solving abilities, capable of developing and adapting action plans.

About You :

You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications.

You are willing to work evening and night shifts on a rotation basis.
Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer.
You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills.
You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively.
You have excellent communication skills. You can clearly explain complex technical concepts.
As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Employment Type: Full Time, Permanent

Read full job description

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What people at Oracle are saying

3.7

Rating based on 162 Senior Consultant reviews

Anonymous · Engineering - Software & QA in Bangalore / Bengaluru

Likes

company provides free medical consultations

Work-life balance - Good

Dislikes

No salary hikes/Appraisals, managers won't inform why no hike has been provided even after company has shown good performance & added a lot of new customers