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Senior Analyst, Post Booking Services - CMRB and IO
3-5 years
₹ 4.35 - 7.2L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
Senior Analyst, Post Booking Services - CMRB and IO
Oracle
posted 29d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Responsibilities
Should primarily be able to understand and mitigate financial impact and contractual obligations while facilitating Customer change requests or issues
Responsible for anchoring calls/discussions and understand requirement from stakeholders and provide suitable resolution post working with upstream and downstream teams Ability to identify & prioritize requests based on Customer Impact Collaborate with multiple teams to assist the stakeholders in effective resolution to their issues reported Driving a robust communication mechanism to achieve Customer/Stakeholder trust & confidence Identify the cause of the issue and report it relevant Stakeholder for remediation Should display agility in adopting to rapidly changing business needs Conscious about the Quality of work being delivered and takes initiative to improve performance and processes through constant self-evaluation Work on assignments that are semi-routine in nature where ability to recognize deviation from standard practice is required. This role reports into Assistant Manager/Deputy Manager/Manager
Key Skills
Strong analytical capability:Knows the business and understands how to analyze the metrics/key performance indicators required by self and team to deliver results Flair to work globally:Reach to different stakeholders across the Globe to ensure business is run smooth Effective Communication:With an effective communication skill, Understands and learns from what others say, conveys ideas and facts orally using language the audience will best understand Effective time management:Ability to multi task and delivery seamlessly Problem Solving ability:Successfully resolves difficult or complicated challenges Strong business acumen:Diligently attends to details and pursues quality in accomplishing tasks
Key Competency
Communicating for Impact
Influences others to change their perceptions in a positive, creative and respectful way Anticipates reactions and responds appropriately
Collaboration
Identifies synergies across LOBs and acts on opportunities to integrate efforts Demonstrates value as a team player both within and across teams
Change Agility
Shows willingness to adjust to changing work environments Quickly recognizes situations or conditions where change is needed Decision Making Makes timely, informed decisions that take into account the facts, goals, constraints, and risks Knows when to delegate with clearly defined responsibility and authority
Basic Requirements
Graduate/Post Graduate with 2 to 5 years of experience
Flexible to work in shifts
Strong Analytical ability
Career Level - IC1
Responsibilities
Job Responsibilities
Should primarily be able to understand and mitigate financial impact and contractual obligations while facilitating Customer change requests or issues
Responsible for anchoring calls/discussions and understand requirement from stakeholders and provide suitable resolution post working with upstream and downstream teams Ability to identify & prioritize requests based on Customer Impact Collaborate with multiple teams to assist the stakeholders in effective resolution to their issues reported Driving a robust communication mechanism to achieve Customer/Stakeholder trust & confidence Identify the cause of the issue and report it relevant Stakeholder for remediation Should display agility in adopting to rapidly changing business needs Conscious about the Quality of work being delivered and takes initiative to improve performance and processes through constant self-evaluation Work on assignments that are semi-routine in nature where ability to recognize deviation from standard practice is required. This role reports into Assistant Manager/Deputy Manager/Manager
Key Skills
Strong analytical capability:Knows the business and understands how to analyze the metrics/key performance indicators required by self and team to deliver results Flair to work globally:Reach to different stakeholders across the Globe to ensure business is run smooth Effective Communication:With an effective communication skill, Understands and learns from what others say, conveys ideas and facts orally using language the audience will best understand Effective time management:Ability to multi task and delivery seamlessly Problem Solving ability:Successfully resolves difficult or complicated challenges Strong business acumen:Diligently attends to details and pursues quality in accomplishing tasks
Key Competency
Communicating for Impact
Influences others to change their perceptions in a positive, creative and respectful way Anticipates reactions and responds appropriately
Collaboration
Identifies synergies across LOBs and acts on opportunities to integrate efforts Demonstrates value as a team player both within and across teams
Change Agility
Shows willingness to adjust to changing work environments Quickly recognizes situations or conditions where change is needed Decision Making Makes timely, informed decisions that take into account the facts, goals, constraints, and risks Knows when to delegate with clearly defined responsibility and authority
Basic Requirements
Graduate/Post Graduate with 2 to 5 years of experience
Flexible to work in shifts
Strong Analytical ability
Skills:
Should primarily be able to understand and mitigate financial impact and contractual obligations while facilitating Customer change requests or issues
Key Skills
Key Competency
Communicating for Impact
Collaboration
Change Agility
Basic Requirements
Graduate/Post Graduate with 2 to 5 years of experience
Flexible to work in shifts
Strong Analytical ability
Career Level - IC1
Responsibilities
Job Responsibilities
Should primarily be able to understand and mitigate financial impact and contractual obligations while facilitating Customer change requests or issues
Key Skills
Key Competency
Communicating for Impact
Collaboration
Change Agility
Basic Requirements
Graduate/Post Graduate with 2 to 5 years of experience
Flexible to work in shifts
Strong Analytical ability
Skills:
Employment Type: Full Time, Permanent
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Referral
Company Website
Walkin
Recruitment Consultant
37%
22%
15%
8%
2%
1%
15% candidates got the interview through other sources.
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Confidence
?
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What people at Oracle are saying
Rating based on 66 Senior Analyst
reviews
Anonymous · Software Development
in Noida, Uttar Pradesh
Likes
The work culture is good. No micromanagement. Seniors are helpful. A structure process. Good bond among team. Cooperative collegues.
Dislikes
Customer centric company so have to work in a shift in which client says. No work life balance when customer needs 24*7 support (which happens often)
Read 66 reviewsSenior Analyst salary at Oracle
reported by
872
employees
with 1-10
years exp.
₹3.8
L/yr - ₹14.5
L/yr
At
par with the average Senior Analyst Salary in India
View more details
What Oracle employees are saying about work life
based on 5k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Oracle Benefits
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Career development and internal mobility Health and well-being Financial security Benefits that suit your lifestyle
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