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Oracle Fusion Consultant - HCM/ERP/SCM
1-9 years
Bangalore / Bengaluru
1 vacancy
Oracle Fusion Consultant - HCM/ERP/SCM
Oracle
posted 21hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Position is for a Techno-functional Support Professional, preferably with some implementation background in Oracle Cloud HCM/Financial/SCM Applications
Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests
The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer
The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer
Job Responsibilities:
The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems
The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise
The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise
Education & Experience:
BE, BTech, MCA , CA or equivalent preferred
Other qualifications with adequate experience may be considered
Other qualifications with adequate experience may be considered
5+ years relevant working experience
##Functional/Technical Knowledge & Skills:
Must have good understanding of the following Oracle Cloud Financials version 12+ capabilities:
We are looking for a techno-functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L2 or L3 level support; and/or having equivalent knowledge
We expect candidate to have:
1
Strong business processes knowledge and concepts
Strong business processes knowledge and concepts
2
Implementation/Support experience on either of the area -
Implementation/Support experience on either of the area -
a) ERP - Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA or
b) HCM - Core HR, Benefits, Absence, T&L, Payroll, Compensation, Talent Management or
c) SCM - Inventory, OM, Procurement
Candidate must have hands on experience minimum in any of the 5 modules on the above pillars
3
Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud Financials
Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud Financials
4
Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration and Personalization
Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration and Personalization
5
Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud
Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud
6
Strong problem solving skills
Strong problem solving skills
7
Strong Customer interactions and service orientation so you can understand customer s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers
Strong Customer interactions and service orientation so you can understand customer s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers
8
Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities
Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities
9
Strong team player so you leverage each other s strengths
You will be engaged in collaboration with peers within/across the teams often
Strong team player so you leverage each other s strengths
You will be engaged in collaboration with peers within/across the teams often
10
Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis
Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis
11
High flexibility so you remain agile in a fast changing business and organizational environment
High flexibility so you remain agile in a fast changing business and organizational environment
12
Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities
Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities
# Personal Attributes:
1
Self driven and result oriented
Self driven and result oriented
2
Strong problem solving/analytical skills
Strong problem solving/analytical skills
3
Strong customer support and relation skills
Strong customer support and relation skills
4
Effective communication (verbal and written)
Effective communication (verbal and written)
5
Focus on relationships (internal and external)
Focus on relationships (internal and external)
6
Strong willingness to learn new things and share them with others
Strong willingness to learn new things and share them with others
7
Influencing/negotiating
Influencing/negotiating
8
Team player
Team player
9
Customer focused
Customer focused
10
Confident and decisive
Confident and decisive
11
Values Expertise (maintaining professional expertise in own discipline)
Values Expertise (maintaining professional expertise in own discipline)
12
Enthusiasm
Enthusiasm
13
Flexibility
Flexibility
14
Organizational skills
Organizational skills
15
Values and enjoys coaching/knowledge transfer ability
Values and enjoys coaching/knowledge transfer ability
16
Values and enjoys teaching technical courses
Values and enjoys teaching technical courses
Note:
Shift working is mandatory
Candidate should be open to work in evening and night shifts on rotation basis
Candidate should be open to work in evening and night shifts on rotation basis
Position is for a Techno-functional Support Professional, preferably with some implementation background in Oracle Cloud HCM/Financial/SCM Applications
Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests
The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer
The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer
Job Responsibilities:
The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems
The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise
The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise
Education & Experience:
BE, BTech, MCA , CA or equivalent preferred
Other qualifications with adequate experience may be considered
Other qualifications with adequate experience may be considered
5+ years relevant working experience
##Functional/Technical Knowledge & Skills:
Must have good understanding of the following Oracle Cloud Financials version 12+ capabilities:
We are looking for a techno-functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L2 or L3 level support; and/or having equivalent knowledge
We expect candidate to have:
1
Strong business processes knowledge and concepts
Strong business processes knowledge and concepts
2
Implementation/Support experience on either of the area -
Implementation/Support experience on either of the area -
a) ERP - Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA or
b) HCM - Core HR, Benefits, Absence, T&L, Payroll, Compensation, Talent Management or
c) SCM - Inventory, OM, Procurement
Candidate must have hands on experience minimum in any of the 5 modules on the above pillars
3
Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud Financials
Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud Financials
4
Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration and Personalization
Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration and Personalization
5
Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud
Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud
6
Strong problem solving skills
Strong problem solving skills
7
Strong Customer interactions and service orientation so you can understand customer s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers
Strong Customer interactions and service orientation so you can understand customer s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers
8
Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities
Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities
9
Strong team player so you leverage each other s strengths
You will be engaged in collaboration with peers within/across the teams often
Strong team player so you leverage each other s strengths
You will be engaged in collaboration with peers within/across the teams often
10
Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis
Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis
11
High flexibility so you remain agile in a fast changing business and organizational environment
High flexibility so you remain agile in a fast changing business and organizational environment
12
Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities
Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities
# Personal Attributes:
1
Self driven and result oriented
Self driven and result oriented
2
Strong problem solving/analytical skills
Strong problem solving/analytical skills
3
Strong customer support and relation skills
Strong customer support and relation skills
4
Effective communication (verbal and written)
Effective communication (verbal and written)
5
Focus on relationships (internal and external)
Focus on relationships (internal and external)
6
Strong willingness to learn new things and share them with others
Strong willingness to learn new things and share them with others
7
Influencing/negotiating
Influencing/negotiating
8
Team player
Team player
9
Customer focused
Customer focused
10
Confident and decisive
Confident and decisive
11
Values Expertise (maintaining professional expertise in own discipline)
Values Expertise (maintaining professional expertise in own discipline)
12
Enthusiasm
Enthusiasm
13
Flexibility
Flexibility
14
Organizational skills
Organizational skills
15
Values and enjoys coaching/knowledge transfer ability
Values and enjoys coaching/knowledge transfer ability
16
Values and enjoys teaching technical courses
Values and enjoys teaching technical courses
Note:
Shift working is mandatory
Candidate should be open to work in evening and night shifts on rotation basis
Candidate should be open to work in evening and night shifts on rotation basis
Employment Type: Full Time, Permanent
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What people at Oracle are saying
Oracle Fusion Consultant salary at Oracle
reported by
5
employees
with 1-8
years exp.
₹3.3
L/yr - ₹17.1
L/yr
11%
more
than the average Oracle Fusion Consultant Salary in India
View more details
What Oracle employees are saying about work life
based on 5.1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Oracle Benefits
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Career development and internal mobility Health and well-being Financial security Benefits that suit your lifestyle
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