Operations Manager

Skills:.

Operation, Operations Manager, Operations Management, Six Sigma Green Belt, Six Sigma, operation,.

About The Role :.

Department:Operations.

Job Title:Manager.

Location:Whitefield.

About The Role ::.

To enable a Radiologist and the supporting staff to focus on the operational needs resulting in quality service..

Implement, evaluate and monitor day to day operational work and its progress and rectify problems..

Use appropriate communication channels in a timely fashion to all concerned as per the established guidelines..

To ensure all reports are complete and accurate..

Provide daily reporting of team activities against the program plan or schedule.

Be aware of peer review process, clinical trials and electives..

Must be flexible in terms of working on multiple tasks simultaneously and on changes in procedures..

Proof reading to produce accurate and high quality of work..

Strict adherence to Health Insurance Portability & Accountability Act (HIPAA)..

Adherence to QA standards for Client Coordination..

Be aware of the ABR/Primary Radiologist schedule and accordingly monitor assigned cases and intervene if necessary..

Closely monitor Worklist and ensure that the clients SLAs are met on case to case basis..

Communicate for backup/reassigning if necessary..

Effective communication in case of, missing images..

Contribute in achieving TATs by proactive assigning or reassigning of cases..

Adhere to procedures while assigning cases..

Strict adherence to TAT for stroke protocol..

Strict compliance to SPIKE PROTOCOL ..

Effective proactive liaison with other departments for resourcing, services as necessary during SPIKE PROTOCOL..

Ensuring occupancy of team members by scheduling as per process and leave management..

Actively participate in the selection procedure of the Process Executives..

Responsible for creating process SOPs and constantly update as required..

Sending daily/weekly reports to reporting head..

Any other duties assigned by Reporting Manager..

Desired Qualification:MHA/ Science Graduate.

Skills and experience:15 Years of experience.

Self-driven, Mature, Credible, and Comfortable in handling stressful situations..

Ability to establish and maintain effective working relationships..

Ability to communicate effectively, both orally and in writing, with people at different levels and from various backgrounds..

Must be adept in the use of MS Office, particularly Excel to a basic level, Internet and mail..

Adapt to changing priorities and environment..

Good typing speed (Minimum of 30 40 wpm) and accuracy.

Regards.

Dhanush H.

8123998941.

Human Resource.

Teleradiology Solutions.