Senior Associate-MS Operations Manager

THE TEAM:
The managed services teams harness constantly evolving technology, data, and industry best practices to provide meaningful insights to transform your business. These teams perform numerous duties such as accounting, reconciliations, portfolio valuation, client onboarding, liaising with clients and 3rd parties, as well as participating in frequent internal discussions around process improvement and new offerings. As outsourced partners of our clients middle and back-office operations groups, our mandate is to enhance and optimize their operational efficiency.

THE ROLE:
In this role, you will be part of a talented and efficient Fund Services team that works on mission-critical projects within middle and back-office operations. You will manage various accounting and operational processes on behalf of our global client base while maintaining transparent communication with our clients and their fund administrators and trading counterparties.

WHAT YOU LL DO
Responsible for the growth and scale of operations and delivery of Enfusion s Outsourced MBO Services line of business in the Bangalore office.
Define and manage the optimal team structure as the line of business grows and provide guidance towards Enfusion s recruiting efforts to maximize the quality of the structure.
Adapt to challenges and opportunities within the Outsourced MBO line of business, including a 24-hour delivery cycle with various shifts.
Drive the enhancement of our client experience by providing visionary guidance for the departments products and offerings.
Design optimal workflows and standards for facilitating client deliverables across:
A) Middle Office:
Daily reconciliation of trades, positions, and cash against Prime Brokers, FCMs, ISDA Counterparties, and Custodians
Proactive break resolution and communication for reconciliation breaks. Responding to break resolution emails from 3rd parties
T+0 trade affirmation.
Facilitating clearing and settlement of trades across asset classes.
Cash and collateral management
Processing of corporate action events
Processing of position lifecycle events
B) Back-Office:
Position, PL, and Cash Reconciliation against Fund Administrators
Trial Balance Reconciliations against Fund Administrators
Booking and maintenance of non-trading accrual and expense schedules
Break resolution and Fund Admin communication for reconciliation issues
Shadow accounting at the fund, share class, series, and investor levels
Maintain and improve operational efficiencies across the organization
Ensure the smooth, effective operation of the department including:
Successful on boarding of new MBO Services clients
Compliance to all accounting and operational procedures
Proper daily product and service delivery
Escalation and resolution of high exposure items
Maintaining client satisfaction
Develop and track operational KPIs for the line of business in accordance with objectives for the line of business as well as client SLAs
Assist with improving and automating existing processes to mitigate risk and increase scalability
Proactively monitor and manage capacity and help with forecasting in this area

WHAT YOU'LL NEED:
8+ plus years minimum of experience in Middle/Back-Office support role at Hedge Fund, Fund Administrator or Prime Broker
People Management Experience-Should have managed a small team- 2 to 5 members
Should have worked with various financial products such as Structured Products, MBS, CDS, IRS, TRS, Bank Loans, CFDs etc.
Fund Accounting experience
Proficient in the use of Microsoft Excel and Word
Ability to handle and prioritize multiple tasks and work independently
Willing to work in shifts including APAC and EMEA