The Senior Engineer is responsible for monitoring and management of Kaseya Cloud SaaS production environments & internal servers running on Virtual and Hybrid Data Centres like Vmware, AWS, Microsoft Azure and will be working as part of a global engineering team to contribute the following
Responsibilities :
Support and maintain Kaseya s globally distributed SaaS infrastructure
Manage and monitor VMs running in a hybrid virtualization environment (Hyper-V, VMWare, Amazon EC2 and Azure)
Enhance and support our global infrastructure and Cloud software monitoring solutions
Effectively communicate and collaborate with R&D, Customer Success, Support and Operations teams
Resolve hardware, operational, infrastructure, performance and application incidents
Provide preventative maintenance, troubleshooting and quickly resolve problems to ensure infrastructure and application stability
Provision new servers as required to anticipate production server capacity requirements
Participate in weekly maintenance and on-call duties which may require off hours work
Skills and Experience
3 + years Windows Administration experience (Active Directory, IIS, Disk management, Windows Patching, Performance) with troubleshooting and administering Linux-based production systems (Ubuntu, RHEL)
Basic Scripting in PowerShell, bash and python environments is a plus
Experience in P2V, VMotion and VMware virtual center
Cloud Infrastructure experience - Amazon Cloud or MS Azure
Strong fault analysis/determination and problem-solving skills
Strong interpersonal skills with the ability to work in a distributed team environment.
Strong organizational skills and ability to multitask.
Basic computer and network security skills
Willingness to work in Rotational shifts in a 24/7/365 environment and available for after-hours support
Working knowledge in the following areas is a big plus:
Databases such as MSSQL, MySQL and Postgres
Container technologies such as Docker
Qualifications
Bachelors degree in Computer Science, Information Technology or equivalent work experience