Operations Executive

About the company

Treebo Hospitality Ventures is Indias most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travellers the unprecedented value proposition of high-quality stays at affordable prices wherever they go. We are proud of putting dignity back into budget travel where earlier the traveller was forced to contend with poor quality and hygiene. 

Treebo Hospitality Ventures masterfully combines engineering prowess with deep hospitality expertise. Our operational ethos is clear and focused from Treebo Club, an innovative distribution platform and extremely rewarding loyalty programme to Hotel Superhero, a cutting-edge SaaS solution and a comprehensive hotel management software.

With a strong technological foundation and a passion for hospitality, THV aims to deliver exceptional experiences across our diverse portfolio. Our range of brands—Itsy Hotels, Treebo, Treebo Premium and Medalio—provides a symphony of choices that blend quality, comfort and affordability.

Treebo is a Great Places to Work certified organisation. We take immense pride in our culture which is built on a strong foundation of 7 values. Some of these values include - “Exhibit Owner Mindset” and “Have the humility and hunger to learn and help learn”, amongst others. We strongly believe in offering our people - “Treebs”, as they are called - unmatched opportunities to learn and grow. If you’re looking to work at a place that is built on strong fundamentals of business and professional conduct, Treebo is the place for you.

Key Responsibilities

• Develop and manage the CRM, Email, Whatsapp and SMS programs
• Work with the appropriate teams (brand marketing, design, content) to bring communication to execution
• Accurate & error-free handling of large amounts of data and communication reach outs
• Continually provide fresh ideas around improvements based on retention trends and best-in-class benchmarks

What are we looking for?

• Excellent written and verbal communication skills
• Hands-on with tools like Microsoft Excel/Google Sheets
• Able to display confidence, strong work ethic, and positive attitude
• Quick learner who pays careful attention to detail
• Prior experience of working on any CRM/Marketing Automation tool is a plus