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Operations Engineer

3-6 years

Hyderabad / Secunderabad, Gurgaon / Gurugram

Operations Engineer

PepsiCo

posted 2hr ago

Job Description

Responsibilities

  • Handles a variety of technical procedures, new and established. Performs initial diagnosis, triage, and where possible fixes issues themselves.
  • Works with product owners to confirm product runbooks, monitoring/KPI dashboards, SLAs, and customer notifications procedures are correct.
  • Writes functionally correct software that meets design specifications and technical requirements.
  • Performs manual and partially automated test, release, deploy, and maintenance procedures.
  • Closely monitors products and their dependencies in production to make sure they are running properly; rolls back or resolves system errors as they occur.
  • Raises the visibility of problems with product owners - noting when repetitive.
  • May participate in a team on call rotation.
  • Communicates clearly. Contributes to team planning, reviews, and product feature discussions.
  • Collaborates with their team on ways to make SEs more efficient and ideas for automation.
  • Where needed, adds code comments to explain the reasons for functions.
  • Documents product requirements for debugging, testing, release/deploy, maintenance, and outage recovery.

Qualifications
  • 3+ Years of experience as Operations Engineer working for Supply Chain/IBP areas.
  • Can analyze a problem statement using relevant data and metrics.
  • Candidate with O9 or IBP platform technical knowledge is preferred.
  • Able to research techniques or solutions and propose a viable approach.
  • Knows how to create a presentation on work status, solution proposal, idea, etc.
  • Competency in a software language. Able to write code that meets well-defined specifications.
  • Familiar with computer engineering concepts.
  • Some experience working with AWS, Azure, or other cloud solutions (certifications are nice to have, but not required).
  • Understands how to test and release software. Ideally has experience working with CI/CD pipelines).

Differentiating Competencies are:

  • Driving for Results:Demonstrates perseverance and resilience in the pursuit of goals. Confronts and works to resolve tough issues. Exhibits a can-do attitude and a willingness to take on significant challenges
  • Decision Making:Quickly analyses complex problems to find actionable, pragmatic solutions. Sees connections in data, events, trends, etc. Consistently works against the right priorities
  • Collaborating:Collaborates well with others to deliver results. Keeps others informed so there are no unnecessary surprises. Effectively listens to and understands what other people are saying.
  • Communicating and Influencing:Ability to build convincing, persuasive, and logical storyboards. Strong executive presence. Able to communicate effectively and succinctly, both verbally and on paper.
  • Motivating and Inspiring Others:Demonstrates a sense of passion, enjoyment, and pride about their work. Demonstrates a positive attitude in the workplace. Embraces and adapts well to change. Creates a work environment that makes work rewarding and enjoyable.

Technical Knowledge and Skills: ServiceNow, O9, Supply chain concepts, FMCG background is preferred.


Employment Type: Full Time, Permanent

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What Operations Engineer at PepsiCo are saying

What PepsiCo employees are saying about work life

based on 2.6k employees
66%
49%
40%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
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PepsiCo Benefits

Submitted by Company
Health and insurance benefits
Work/life benefits
Well-being
Retirement benefits
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Free Transport
Team Outings
Cafeteria +6 more
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PepsiCo Gurgaon / Gurugram Office Location

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Gurugram Office
PepsiCo India Holdings Pvt. Ltd., 3B, Garden Estate, Nathupur, Sector 24 Gurugram
Haryana 122010

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