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Operations Associate

16 Operations Associate Jobs in Pune

Associate - Operations

Allstate India Private Limited

3.8

based on 1.7k Reviews

1-5 years

Pune

Associate - Operations

Allstate

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Operations Management Relationship Management Inbound Customer Service Performance Management Outbound Calling Relationship Building

+ 2 more

Job Description

This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions..

Primary Skills

Consumer Protection, Customer Centricity, Customer Data Management, Digital Literacy, Inclusive Leadership, Learning Agility, Performance Management (PM), Relationship Building, Results-Oriented, Stakeholder Relationship Management

Employment Type: Full Time, Permanent

Read full job description

Allstate Interview Questions & Tips

Prepare for Allstate Operations Associate roles with real interview advice

What Operations Associate at Allstate are saying

4.1

Rating based on 57 Operations Associate reviews

Anonymous · Customer Success, Service & Operations in Pune

Likes

Hybrid model and learning new skills, appraisal on time. Various facilities & benifits provided by company. Really best place for work... Just like "you are in good hands"

Salary - Excellent

+4 more

Dislikes

Politics, if your doing good you need to extend more than it until and unless you get mental pressure... Now days company change her policies.. very pathetic and hectic for employees.

Work-life balance - Poor

Read 57 Operations Associate reviews

Operations Associate salary at Allstate

reported by 341 employees

Unlock

₹1.8 L/yr - ₹6.2 L/yr

At par with the average Operations Associate Salary in India

View more details

What Allstate employees are saying about work life

based on 1.7k employees

60%

88%

76%

57%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Allstate Pune Office Location

View all

Pune (1)

Pune Office

Gera Commerzone, 9th Floor, Unit 901, R4 Building, (KRC Infrastructure and Projects Pvt Ltd. SEZ), Survey No. 65, Kharadi, Haveli Taluka, District Pune, Maharashtra, Pune
411014