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1 Coursera Operations Associate Job
Operations Associate
Coursera
posted 6mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Develop, execute, and scale technical workflows to ensure seamless services operations, utilizing internal tools, databases, and platform expertise, underscored by customer empathy.
- You will be responsible for leveraging advanced analytics tools to provide actionable insights, automate processes, and support data-driven decision-making
- Develop scripts and applications using JavaScript, Python, and other relevant programming languages.
- Communicate with internal stakeholders and team members across departments to facilitate understanding and address the needs of our platforms users, ensuring alignment and collaboration.
- Proactively identify potential issues and opportunities, contributing to projects aimed at mitigating risks and optimizing operations.
- Generate informed advice, strategies, and ideas, catering to the diverse requirements of various stakeholders and partners.
- Maintain detailed, accurate documentation and resources for internal and external reference.
- Work collaboratively with cross-functional teams to devise and implement creative technical solutions for partners, learners, and clients.
Qualifications:
- Bachelor s degree in Computer Science/CSE/BCA/MCA is preferred, fresh graduates are encouraged to apply.
- Exceptional attention to detail and process orientation.
- Effective communication skills, capable of engaging with internal stakeholders and team members across functions.
- Strong problem-solving, critical thinking, and strategic planning abilities.
- Highly adaptable, able to manage multiple projects and respond to shifting priorities.
- Eagerness to learn, with a proven track record of handling computer-based tasks efficiently
- Experience in data analytics and programming.
- Proficiency in JavaScript, SQL, Python, and other programming languages.
Preferred Qualifications:
- Up to 2 years of experience in a similar role is an advantage but not required.
- Expertise in JavaScript, Python, SQL and other programming languages to enhance processing and analytics.
- Background in leading and scaling technical workflows
- Skills in data pulling, analysis, and reporting including a demonstrated ability to navigate complex databases independently
- Demonstrated technical aptitude, with a preference for candidates who show a strong ability to understand and navigate technical platforms and databases.
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
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What Operations Associate at Coursera are saying
Operations Associate salary at Coursera
reported by
1
employee
with 1
years exp.
₹8.1
L/yr - ₹10.3
L/yr
155%
more
than the average Operations Associate Salary in India
View more details
What Coursera employees are saying about work life
based on 30 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Coursera Benefits
View more benefits
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