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Premium Employer

OpenText Technologies

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3.7

based on 959 Reviews

56 OpenText Technologies Jobs

Consultant

Opentext Technologies India Pvt. Ltd

3.7

based on 959 Reviews

3-8 years

₹ 5.4 - 17L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

Consultant

OpenText Technologies

posted 6hr ago

Job Role Insights

Flexible timing

Key skills for the job

Orcale Service Management CCTV Monitoring Postgresql Troubleshooting Information Management

+ 2 more

Job Description

We are looking for service management consultant to join our highly motivated team. We want dynamic people and welcome and encourage candidates with a diverse variety of experience and history. People who have the motivation to develop and excel in Micro Focus technology and deliver value to our customers.

What the Role Offers

Responsible for delivery of assigned tasks within the delivery cycle of a project. Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments.
Works with and under the direction of the Project/Technical Manager and with customer nominated representatives or independently as a consultant to customer.
Liaises with Solutions Architect as appropriate (case to case basis). Should be confident and capable of handling solution implementation / customization / configuration/ Upgrade of the tool / solution.
Provides technical support and input on the application of technology to a defined business segment.
Provides advice on solution and integration opportunities to defined segments. .
Provides planning and design support for the development of solution architectures that will be implemented in a multiple system environment.
Demonstrates execution of the MicroFocus strategy.
Contributes to knowledge tools and communities and ensures project learnings are documented and shared.
Acts professionally with the company customers.
Role models Knowledge sharing and re-use within practice or profession.
Proactively encourages membership and contributions of others to professional community. Uses professions to meet the relevant certification and professional standards.
Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc.

What you need to Succeed

Must have the ability to understand proposed solution and identify tasks for configurations.
Must have the ability to gather requirements for implementations.
Must have hands on experience in full deployment of SMAX and its components along with its integration (Minimum 2 Full Project each)
Must have knowledge on writing business Rules, creating Fulfilment plans and custom apps.
Experienced in SMAX application administration, tailoring, and L2/L3 level support for internal or external users, experience working with SMAX R&D on applying hot fixes for fixing L3 issues would be an added advantage.
Working knowledge on Integration Engine and Business rules
Working knowledge of PostgreSQL and REST API, Installation and Integration using OPB
Trouble shooting SMAX integrations, Connect-It (CIT), On Premises Bridge Agent
Must have the ability to create documents sets like Implementation and Configuration Guide, SOP, RCA, Health Checklist, Training Manuals and User Guides
Must be a specialist in integrations such as Connect IT, UCMDB, OBM, AM, LDAP, Email (Inbound and Outbound)
Must have knowledge on Power BI or any BI Tool
Good to have the Ability to Create UAT, QA Test, PIV Test and Regression Test plan/cases.
Good to have the knowledge on Dockers and Kubernetes, its working, and components.