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Sr. Technical Support Specialist
5-8 years
₹ 11 - 13.12L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Sr. Technical Support Specialist
OpenText Technologies
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- 5+ years experience in a technical support environment.
- Flexible to provide on-call / outside business support hours as, and when, needed.
- A Science /Technology Engineering or bachelor s degree preferred.
- Strong analytical and critical thinking skills.
- Strong verbal and written communication skills.
- Proven experience working in a fluid environment that is ever growing and changing.
- Ability to multi-task and prioritize work effectively.
- Strong attention to detail and the ability to grasp concepts quickly with a thirst for knowledge.
- Hands-on experience troubleshooting Windows/Linux Operating Systems.
- Strong troubleshooting skills, diagnostic analysis using traces, dumps and other tools, and hypothesis formulation and testing.
- Database knowledge - PostgreSQL, Oracle, MS SQL, Vertica
- Network and security protocols like TPC/IP, HTTP, TLS/SSL, REST API, SOAP and SAML
- Virtualization Skills VMware, Hyper-V
- Experience on Cloud technologies AWS, Azure or Google Cloud
- Good Scripting knowledge - Perl, Python, Shell
- Must be familiar with HA and DR setup.
- Experience in Docker/Kubernetes
- Experience in Web Service/Java script
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technical Support Specialist roles with real interview advice
What people at OpenText Technologies are saying
Rating based on 8 Technical Support Specialist
reviews
Anonymous · Engineering - Software & QA
in Bangalore / Bengaluru
Good chance to enhance the skills
- Salary - Good
Too much Work pressure here
- Work-life balance - Bad
Technical Support Specialist salary at OpenText Technologies
What OpenText Technologies employees are saying about work life
OpenText Technologies Benefits
Health Benefits Employee Assistance Program (EAP) Wellness and Fitness Reimbursement Education Reimbursement Retirement and Stock Purchase Plans Paid Volunteer Time 
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OpenText Technologies Bangalore / Bengaluru Office Location
