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3.7

based on 1k Reviews

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138 OpenText Technologies Jobs

Technical Support Specialist

Real Web Root Software Solutions

 · 

3.7

 based on 1k Reviews

3-4 years

₹ 8 - 13.558L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Technical Support Specialist

OpenText Technologies

posted 14hr ago

Job Role Insights

Flexible timing

Key skills for the job

Transcription Data Analysis AWS SQL Oracle Linux Administration

+ 19 more

Job Description

  • 3+ years experience in a technical support environment.
  • Flexible to provide on-call / outside business support hours as, and when, needed.
  • A Science /Technology Engineering or bachelor s degree preferred.
  • Strong analytical and critical thinking skills.
  • Strong verbal and written communication skills.
  • Proven experience working in a fluid environment that is ever growing and changing.
  • Ability to multi-task and prioritize work effectively.
  • Strong attention to detail and the ability to grasp concepts quickly with a thirst for knowledge.
What you need to succeed
Hands-on experience troubleshooting Windows/Linux Operating Systems.
Strong troubleshooting skills, diagnostic analysis using traces, dumps and other tools, and hypothesis formulation and testing.
Database knowledge - SQL, PostgreSQL, Oracle, MS SQL
Active Directory and/or eDirectory
Network and security protocols like TPC/IP, HTTP, TLS/SSL, REST API, SOAP and SAML
Web servers such as Apache or IIS and application servers like Tomcat and JBoss.
Desired skills
o Identity Management, Access Management, Data Security, Application Security SIEM applications.
o Experience on Cloud technologies AWS, Azure
o Familiarity with containerization tools like Docker or Kubernetes
o Experience in Docker/Kuberne tes is a plus.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Technical Support Specialist roles with real interview advice

What people at OpenText Technologies are saying

4.2
 Rating based on 8 Technical Support Specialist reviews

Likes

Good and maintained work-life balance. Learning opportunities and good corporate balance.

  • Salary - Good
    • +4 more
Dislikes

Laying off without any prior information. WFH not considered for emergency situations

  • Job security - Poor
    • +1 more
Read 8 Technical Support Specialist reviews

Technical Support Specialist salary at OpenText Technologies

reported by 47 employees with 3-8 years exp.
₹7.7 L/yr - ₹15.6 L/yr
83% more than the average Technical Support Specialist Salary in India
View more details

What OpenText Technologies employees are saying about work life

based on 1k employees
74%
90%
75%
95%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

OpenText Technologies Benefits

Submitted by Company
Health Benefits
Employee Assistance Program (EAP)
Wellness and Fitness Reimbursement
Education Reimbursement
Retirement and Stock Purchase Plans
Paid Volunteer Time
Submitted by Employees
Health Insurance
Work From Home
Cafeteria
Free Transport
Team Outings
Gymnasium +6 more
View more benefits

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OpenText Technologies Bangalore / Bengaluru Office Location

View all
Bangalore / Bengaluru  (1)
Bengaluru/Bangalore Office
3rd and 4th Floors, Infinity #436, Off Koramangala Indiranagar Intermediate Ring Road Challanghatta, Domlur Bangalore 560071 India Phone: +91 80 61441000 Bengaluru/Bangalore

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