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1 OMNI Health Services Job
Customer Service Engineer
2-7 years
Madurai, Tiruppur, Salem + 3 more
1 vacancy
Customer Service Engineer
OMNI Health Services
posted 20d ago
Job Role Insights
Key skills for the job
Job Description
Quickly and effectively troubleshoot customers issues, provide clear and concise instructions, and escalate issues when necessary.
- Responsible for maintaining customer satisfaction surveys and working with the Engineering Team to improve product quality.
- Stay up to date on new products and features, as well as industry trends.
- Train customers on new features and functionality as needed.
- Develop and maintain strong relationships with customers, serving as a trusted Advisor.
- Actively fulfil any other duties to support the team.
- MUST BE BASED IN TAMIL NADU.
- Willing to travel to neighboring states whenever required.
- Minimum 2 years of experience in Customer Service, Technical Support with Engineering background.
- Possess good command of English and capable of documenting all interactions in the CRM.
Employment Type: Full Time, Permanent
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