DEPUTY GENERAL MANAGER - DELIVERY

Job Summary:

The Deputy General Manager (DGM) for Business Intelligence in the RCM industry plays a critical role in driving data-driven decision-making processes. The DGM is responsible for leading the BI team, managing large data sets, generating actionable insights, and aligning analytics strategies with business objectives. This position focuses on optimizing coding accuracy, revenue cycle management, and operational efficiency for healthcare providers through advanced analytics and reporting.

The DGM will collaborate with cross-functional teams including operations, delivery quality, IT, compliance, and client management to develop business intelligence solutions that meet the organizations strategic goals. Expertise in medical coding practices, revenue cycle management (RCM), and business analytics is essential for this role.

Key Skills and Competencies:

Technical Expertise:

- Strong proficiency in data analytics, business intelligence tools (e.g., Tableau, Power BI, QlikView), and reporting platforms.

- Working Knowledge in data analytics languages.

- Experience working with RCM platforms (e.g., Epic, Cerner, 3M, Kareo).

- Understanding on the end to end RCM process is needed.

Education:

Bachelors degree in data science, Business Administration or Business Analytics or a related field. A masters degree or MBA is a plus.

Experience:

- 8 -10 years of experience in business intelligence, data analytics, or a related field, with at least 5 years in the healthcare or rcm industry.

- Experience in a leadership or managerial role, overseeing BI projects and teams.

- Good understanding in medical coding, revenue cycle management, and healthcare analytics.