Senior Manager - IT Quality & Assurance Testing

Company: Mercer

Description:

Manages employees as direct reports.

Has full authority for people management including: assigning, directing, and evaluating work; hiring, disciplining and firing employees.

Conducts performance evaluations and career development discussions; approves salary and bonus actions; and ensures appropriate orientation and on-going education/training.

Leads overall testing effort; monitors execution status and escalates risk areas as needed.

Oversees all aspects of Quality Assurance including: establishing metrics, applying industry best practices, and developing new tools/processes to ensure quality goals are met.

Acts as key point of contact for all Quality Assurance (QA) aspects of release.

Coordinates cross-team test execution; acts as central communication point between client and internal project team.

Coordinates and manages resolution of software quality assurance issues.

Manages and provides work direction to a team of QA Test Analysts.

Produces test strategy/plans and ensures plans are followed.

Creates structured objectives for test methodologies.

Defines and implements Quality Assurance processes that are followed throughout the Software Development life cycle.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.