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2.3

based on 12 Reviews

75 Okta Jobs

Data Quality Analyst II - Salesforce, ETL

Okta

2.3

based on 12 Reviews

3-7 years

Bangalore / Bengaluru

1 vacancy

Data Quality Analyst II - Salesforce, ETL

Okta

posted 2d ago

Job Role Insights

Fixed timing

Key skills for the job

Data Entry Data Analytics SQL Automation Testing Auditing Clinical Data Management

+ 4 more

Job Description

Summary

Detail-oriented and results-driven Data Quality Analyst with an extensive background in improving data accuracy, completeness, and consistency in our CRM (Salesforce). Adept at cleaning and maintaining data, and provide exceptional service to our supported business functions. Proficient in data governance, and leveraging tools to ensure optimal data integrity for business operations.

Responsibilities

Data Enrichment: Regularly audit and clean account data and hierarchies within Salesforce to ensure its accuracy, completeness, and relevance
Data Quality Monitoring: Deduplication, and reporting
Data Governance: Ensure data management practices align with internal policies, compliance requirements, and industry best practices.
Collaboration: Work cross-functionally with sales, marketing, and regional teams, seeing tasks to resolution
Reporting: Basic report building to identify key data points
Ticketing Systems & Support: Provide guidance to end-users with data entry, account creation, and general requests.

Qualifications

Degree: Bachelor s at minimum
Data Manipulation: Knowledge of ETL (Extract, Transform, Load) tools and methodologies.
Familiarity with Data Obligations (Company & Legal level): Basic understanding of GDPR, Office of Foreign Asset Controls (OFAC)

Experience

3+ Yrs of experience working on data quality improvement initiatives within Salesforce, improving data accuracy.
Creating & updating account, opportunity, and custom object data
Worked with a ticketing system, adhering to strict SLAs

You are use to:

Managing large datasets to prepare for analytics & upload
Working with cross-functional teams to implement or transform data to increase system integrity.
Identifying duplicates, missing information, and other discrepancies, implementing corrective actions
Consistently adheres to company policies and maintains a high standard of professionalism, both written and verbal
Ability to multitask between ad-hoc requests and daily commitments

You are known for:

Attention to Detail: Exceptional focus on data accuracy and the ability to spot discrepancies or inconsistencies.
Problem-Solving Skills: Seeing requests to resolution, regarding data quality processes, and ensuring appropriate teams are looped in if necessary.

Technical Skills