Healthcare Improvement Advisor (Remote)

Position Overview

The Improvement Advisor provides leadership, training, coaching, and support for OCHIN s rapid, data-driven, team-oriented improvement efforts across the OCHIN system. This position is responsible for identifying, driving, and operationalizing improvements into the culture of OCHIN to achieve high-quality, measurable, and sustainable results which support OCHIN s strategic goals and objectives.

Essential Duties

Requirements

• Minimum of three (3) years of experience in public health, quality improvement, change management, and/or project coordination/management
• Bachelor s degree in healthcare (e.g., public health, health promotion, nursing); change management, or a related field is required; Master s Degree preferred
• Demonstrated experience leading improvement activities using industry-recognized improvement methodologies and tools such as the Model for Improvement, Lean, and/or Lean Six Sigma, preferably in a healthcare or IT setting is required
• Candidates with clinical experience or operational experience in a clinical setting will be given preference
• Demonstrated experience using project management principles and tools is required
• Strong and proven ability develop strategies and plans to implement changes to processes is required
• Proven success in internal and external relationship management with all levels of expertise from administrative to executive
• Excellent communicator with the ability to successfully communicate with a wide range of roles and personalities, both written and spoken, including executive team members, management, staff, and physicians
• Possess a learning mindset and curiosity for new knowledge, including obtaining the knowledge required to effectively collaborate with OCHIN staff and members is required
• Strong training, facilitation, and presentation skills are required
• Demonstrated experience leading or participating in change management initiatives using recognized change management methodologies is preferred
• Strong analytical and critical thinking skills
• Microsoft Word, Excel, PowerPoint is required
• Excellent interpersonal, intercultural, and customer service skills
• Experience working remotely
• Desired certifications include: Healthcare Improvement Professional (HIP), IHI Improvement Advisor, Lean Green Belt, Certified Associate of Project Management, User-Centered Design Certification, Foundations of Design Thinking, and/or SDI Facilitator (or other Improvement Science Certification).