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14 Oben Electric Vehicle Jobs

Service Engineer

4-8 years

Pune, Chennai, Bangalore / Bengaluru

2 vacancies

Service Engineer

Oben Electric Vehicle

posted 1mon ago

Job Description

Job description


Role & responsibilities


1.Service operations. Implement and follow the SOP to increase the service inflow at the dealership. Minimize customer complaint escalation to HQC. repeat job analysis to be done and counter measure to be executed. Accident vehicle turnaround time should be maintained less than 10dayse.Same day delivery to be maintained at 95%f. OJT to be given to the technician. Timely submission of warranty claims.


2.Customer satisfaction .PSF calls to be monitored and Cust. Satisfaction level to be maintained above 85%b.Service reminders to be implemented and appointment system should made available. Dissatisfied customer follow-up and closures to be done .Implement best practice at workshop.


3. Product Feedback. New product failure reports to be submitted on time. Any field fix activity to be completed before timeline .PDI feedbacks to be shared to area managers on weekly basis. Competition study to be done and feedback to be shared.


4. Revenue from service. Spares target to be achieved. SAR to be maintained above .7c. VAS to be sold to all customer. RSA and insurance renewal to be done at workshop




Employment Type: Full Time, Permanent

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People are getting interviews at Oben Electric Vehicle through

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Job Portal
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What people at Oben Electric Vehicle are saying

4.0
 Rating based on 1 Service Engineer review

Likes

Security and chill

Dislikes

Training and KT

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Service Engineer salary at Oben Electric Vehicle

reported by 2 employees with 4-5 years exp.
₹2.4 L/yr - ₹3.1 L/yr
35% less than the average Service Engineer Salary in India
View more details

What Oben Electric Vehicle employees are saying about work life

based on 44 employees
56%
49%
61%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Oben Electric Vehicle Benefits

Team Outings
Free Food
Health Insurance
Job Training
Free Transport
Child care +6 more
View more benefits

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