HC & Insurance Operations Senior Rep.

In this Role you will be Responsible For:

• The candidate is responsible to read and understand the process documents provided by the customer.
• Analyse the insurance request received from the customer and process as per standard operating procedures.
• Familiarize, navigate multiple client applications and capture the necessary information to process customer request.
• Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
• Organizing and completing tasks according to assigned priorities.

Requirements for this role include:

• Fresher from any graduation with excellent analytical skills.
• Basic insurance knowledge
• Should have typing speed with minimum 21 WPM
• Ready to work in complete Night Shift.
• Excellent verbal/oral communication skill
• Candidate should be flexible & support team during crisis period
• Ready to relocate as per the business requirement.
• Able to adapt quickly in a rapidly changing environment
• Should be confident, aggressive and result oriented

Preferences: -

• Ability to communicate (oral/written) effectively to exchange information with our client.
• Any Graduate with English as a compulsory subject

Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement.