HC & Insurance Operations Senior Rep

• Read and understand the process documents provided by the customer
• Analyze the insurance claims and process as per standard operating procedures
• To understand and calculate (COB
• Coordination of Benefit) the patients responsibility and perform insurance calculations
• Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims

Requirements for this role include:

• 0 to 1 Year of experience in any Healthcare BPO
• University degree or equivalent that required 3+ years of formal studies
• Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have
• 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• Ability to work scheduled shifts from Monday
• Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements
• Ability to communicate (oral/written) effectively in English to exchange information with our client