BPO Manager

The Company

NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29telecommunications and services company based in Japan. We operate with 1,40,000 professionals in over 50 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction.

The Opportunity

Our client is a leading global provider of asset and wealth management solutions. They provide investment processing, investment management, and investment operations solutions that help corporations, financial

institutions, financial advisors, and ultra-high-net-worth families create and manage wealth. As a core member of our Private Equity team you will be working with experienced industry professionals to deliver services for complex fund structures.

Role and Responsibilities

Responsible for maintaining books and records and calculations of fund s Net Asset Values.

Coordinating and Reviewing Financial Statements and associated reports including performance metrics/quarterly reporting

Coordinate and review of calculations of carried interests/performance/incentive fees

Coordinate and review calculation of investor allocations for capital calls and distributions

Coordinate and review of partners capital account statements

Coordinate of payments and other transactions

Supervise production analysts, review and signing off the work performed

Acting as primary contact for clients and other stakeholders

Meeting client expectations by monitoring timely delivery of daily, weekly, and monthly deliverables

Ensuring all escalations are addressed timely

First escalation point for internal queries

Direct the team to manage timelines, workflows, and deliverables within agreed SLAs

Monitoring progress of assigned team members for additional training and development

Requirements for this role include:

5-7 years of experience in accounting for financials services sectors particularly Private Equity

Experience in reviewing financials statements

User experience with enterprise accounting system

Working knowledge of Investran is highly desirable

5-7 years of experience using MS-Excel that required you to use Formulas, Tables formatting, Conditional Formatting, Charting, Pivot tables Pivot Reporting.

Independently handling of client calls and monthly and weekly reviews

Supervisory skills with 4-5 years of experience in managing and leading staff

B.com or CA (Inter/Final) are desired educational qualification for this role

Desired qualities:

A drive to broaden one s knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.

Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy.

Sound judgment, problem solving, and analytical skills

Good client/business relationship management

Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.

Curiosity, critical thinking, and attention to detail: Whether it s to identify a solution to a problem or possibly help implement a more efficient process or procedure