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Business Operations Analyst
Oakton
posted 23d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Resource who has strong process/business knowledge and experience with Order-to-Cash processes
- Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
- Someone with analytical bent of mind who can work on providing continuous improvement ideas
- Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter year end closing process
Technical Skills
- Proficient with MS office suite (MS Excel, MS outlook etc)
- Ability to use systems effectively for Projects/Time/Resource management and other functions
- Experience with SAP and Saleforce.com will be an added advantage
Functional Skills
- Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
- Resource who has strong process/Business knowledge and experience with Order-to-Cash process
- Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
- Preferred Operations or Back-office Support Services background
- Strong communication (verbal and written) analytical skills and the ability to understand complex business problems and propose solutions.
Management Skills
- Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
- Flexible to business requirements
- Coordinate with internal resources and stakeholders for the flawless execution of work
- Effectively communicating your insights and plans to cross-functional team members and management
- Monitoring deliverables and ensuring timely completion of change requests/requirements
- Maintaining SLAs and resolving issues within SLA
Employment Type: Full Time, Permanent
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based on 13 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Oakton Benefits
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