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11 o9 Solutions Jobs
Senior Functional Consultant - Customer Success
2-7 years
Bangalore / Bengaluru
1 vacancy
Senior Functional Consultant - Customer Success
o9 Solutions
posted 15d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Were on the lookout for the brightest, most committed individuals to join us on our mission Along the journey, we ll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet
- Demonstrate thorough knowledge of industry best practices, business processes, o9 s solutions, technical architecture, and value proposition
- Responsible for solution usability and uptime by resolving any customer issues in a timely fashion, ensuring accuracy of data loads and validating the e2e workflows
- Identify any design issues in the existing setup and co-ordinate with other o9 consultants to solve the business problem Be the single point of contact for any platform level upgrade/patch/hot fix
- Configure the o9 platform based on the change requests/enhancements post go-live and deliver them to solve deep operations / supply chain problems
- Create and execute workflow and data analytics test-cases Work on bugs/issues and track progress at resolving issues using support tool
- Support Super User and End User training, for a global user base
- Actively help in improving internal processes and product features based on customer feedback by interfacing with the development and operations teams
- Experience : 2+ years of experience with implementing planning applications is a MUST
- Education : Btech/BE/MCA/Mtech
- Languages : SQL, MDX, T-SQL or similar; Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is desirable
- Skills : Deep understanding of supply chain planning concepts including Demand Management, Distribution Planning, Master Planning and SOP
- Characteristics : Strong ability to lead by example and demonstrate proficiency in both product and domain Patient listener with the ability to clearly articulate your view point to manage and deliver to customer expectations, even under pressure Ability to analyze and process large amounts of data and complement it with intuition to prioritize and focus on the highest value opportunities or the biggest risks is key
- We really value team spirit: Transparency and frequent communication is key At o9, this is not limited by hierarchy, distance, or function
- Competitive salary and benefits
- High growth organization - very strong entrepreneurial culture and no corporate politics
- Support network: Work with a team you can learn from and every day
- Diversity: We pride ourselves on our international working environment
- Social: Fun after-work activities like Friday Socials If you re in the office, feel free to join these events in person
- Food and drink: Enjoy healthy snacks, fresh fruit, teas and coffees on us
Employment Type: Full Time, Permanent
Read full job descriptiono9 Solutions Interview Questions & Tips
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What people at o9 Solutions are saying
Rating based on 7 Senior Functional Consultant
reviews
Anonymous · Procurement & Supply Chain
in Bangalore / Bengaluru
Work culture Learning curve
- Salary - Good
Work life balance
Senior Functional Consultant salary at o9 Solutions
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What o9 Solutions employees are saying about work life
o9 Solutions Benefits
Social Impact initiatives Vacation time and holidays Parental leave 10x your future at :o9 Work life integration 
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