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Operations Associate
NxtWave
posted 18hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are looking for a dedicated and action-oriented Operations Associate to closely engage with students throughout their course journey. This role involves executing targeted campaigns, implementing action items, and proactively supporting students to achieve their learning goals. The ideal candidate should have excellent interpersonal skills, a focus on execution, and a passion for fostering student engagement and success.
Key Responsibilities
Student Support:
- Directly engage with students to address challenges and provide guidance for progress.
- Support students in achieving course milestones and transitioning to higher performance buckets.
- Act as the primary point of contact for students, ensuring a smooth learning experience.
Campaign Execution:
- Implement outreach campaigns to engage students based on progress levels.
- Personalize communication strategies to meet the diverse needs of students.
- Monitor and ensure timely completion of campaign-related action items.
Student Engagement:
- Provide regular follow-ups and support to maintain high engagement levels.
Reporting and Feedback:
- Collect and maintain accurate records of student interactions and performance data.
- Share insights with the Operations Specialist to refine strategies and improve outcomes.
- Assist in preparing reports on campaign effectiveness and student engagement metrics.
Requirements
- Strong interpersonal and communication skills.
- Ability to execute detailed action plans and meet deadlines.
- Organized and self-driven, with a focus on student success.
Preferred:
- Experience in education, counseling, or customer-facing roles.
- Familiarity with online learning platforms and student management systems.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Operations Associate roles with real interview advice
Top NxtWave Operations Associate Interview Questions
Q3. Easy way to run the business
What people at NxtWave are saying
Operations Associate salary at NxtWave
reported by
2
employees
₹2.3
L/yr - ₹2.9
L/yr
28%
less
than the average Operations Associate Salary in India
View more details
What NxtWave employees are saying about work life
based on 751 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
NxtWave Benefits
Submitted by Company
Health Insurance Banking Assistance Leave Policy
Submitted by Employees
Job Training 
Work From Home 
Education Assistance 
Soft Skill Training 
Free Transport 
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