Hiring AR Caller fresher - NTT DATA Chennai

Dear Candidates,

Greeting from NTT DATA, We are happy to take your profile for a wonderful career with NTT DATA.

Job Details:-

• Job Title: AR Caller (International Voice Process)
• Experience: Freshers
• Shift: US Process (Night Shift)
• Salary: As per market standard
• Work Location: DLF Cybercity - Chennai
• Mode of Work: Work From Office

Position's General Duties and Tasks

In these roles you will be responsible for:

• Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
• Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
• Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries.
• Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

Required Skills:

• Ability to work regularly scheduled shifts from Monday-Friday 06:00pm to 04:00am IST.
• University degree or equivalent that required 3+ years of formal studies of the English language.
• 0-1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
• 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Regards,

Vignesh M | Talent Acquisition