Urgent Hiring For International customer Service : NTT Data : Noida

*Dear Candidates,

Greeting from NTT DATA, we are happy to take your profile for a wonderful career with NTT DATA.

Location: Noida Sector 144

Work from Office

Shift Timings: US Shift (Cab Facility Available)

Mode of Interview: Face to Face

Job Responsibilities:

• Ensure that all assigned inbound calls are resolved.
• Helps resolve outstanding issues from previous transactions. • Take calls from providers/callers.
• Escalates calls to supervisor when transaction closing is delayed, or transaction exceeds contract processing schedule.
• Ensures accurate and timely processing of transactions to meet or exceed client service level agreements.
• Identifies and resolves issues around nonstandard pending transactions.

Job Requirements:

• Any Graduate (complete 15 years of education with original marksheets).
• Excellent Communication (both verbal & written).
• Expertise in customer handling.
• Should have worked in US Healthcare process.
• Comfortable in handling inbound voice calls.