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Novo Nordisk

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4.1

based on 928 Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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95 Novo Nordisk Jobs

System Manager I

8-13 years

Bangalore / Bengaluru

1 vacancy

System Manager I

Novo Nordisk

posted 1y ago

Job Description

  • As a System Manager, you will be working on Salesforce Service or Health cloud which will be anchoring below responsibilities.
  • Understand the business requirements from the stakeholders and converting the real-world business problems into technical solutions and limitations.
  • Perform as a functional bridge amongst external vendors as well as internal stakeholders and coordinate tasks inclusive of working with external vendors and internal employees.
  • Monitor the effectiveness of the incident and problem management process and make recommendations for improvements with sharing the incident/problem analysis to system manager and team where needed.
  • Responsible for the delivery of system and support services and ensuring Compliance with user management with handling audits and inspections.
Qualifications
  • MSC, MBA, BA, or similar graduate degree in relevant field (Software Engineering, Economics, Computer Science, Business Administration).
  • Should have overall 8+years of experience with relevant 5+years in IT System management with good knowledge of Salesforce domain.
  • Experience in Salesforce Service or Health cloud with VOIP. Good knowledge on project management track.
  • Experience in Pharma or relevant industry with good knowledge of Call Centre Systems.
  • Good knowledge on Medical Market Access value chain.
  • Very good communication skills and working with Business/Stake holders on day-to-day basis.
  • Experience on Genesys cloud (Good to have).

  • Employment Type: Full Time, Permanent

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    What people at Novo Nordisk are saying

    System Manager salary at Novo Nordisk

    reported by 43 employees with 10-13 years exp.
    ₹13 L/yr - ₹25.5 L/yr
    11% more than the average System Manager Salary in India
    View more details

    What Novo Nordisk employees are saying about work life

    based on 928 employees
    75%
    63%
    38%
    99%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Novo Nordisk Benefits

    Health Insurance
    Job Training
    Team Outings
    Work From Home
    Soft Skill Training
    Cafeteria +6 more
    View more benefits

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