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7 Novex Communications Jobs
Customer Support Executive
Novex Communications
posted 5mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Novex Communication is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team
Employment Type: Full Time, Permanent
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What people at Novex Communications are saying
What Novex Communications employees are saying about work life
based on 30 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Novex Communications Benefits
Free Transport 
Work From Home 
International Relocation 
Free Food 
Team Outings 
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