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Novartis

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4.1

based on 1.5k Reviews

253 Novartis Jobs

Manager - Patient Support Analysis

Novartis Healthcare Pvt. Ltd.

4.1

based on 1.5k Reviews

5-7 years

Hyderabad / Secunderabad

1 vacancy

Manager - Patient Support Analysis

Novartis

posted 3hr ago

Job Role Insights

Flexible timing

Key skills for the job

Pharmacy Data Analytics Customer Service Consulting SQL Project Management

+ 4 more

Job Description

Summary

A Healthcare Analytics Manager is responsible for leading data-driven initiatives that provide actionable insights to inform strategic business decisions in healthcare organizations. This role involves conducting deep-dive analyses to improve business performance, collaborating with cross-functional teams to define and complete analytics roadmaps that support the organizations goals as well as communicating actionable insights to relevant stakeholders.

About the Role

Key Responsibilities :

Explore, develop, implement, and scale analytical solutions that address customer needs. Co-create with key stakeholders to build partnerships & collaborations.
Strong data storytelling mindset with experience in handling projects independently
Strong Project Management skills for leading the delivery of multiple projects, ensuring delivery of efficient and high-quality deliverables. Develop and coordinate project plans across the requirement gathering, design, development, testing and deployment stages of a project to support the successful delivery of dashboards
Should have techno functional capabilities and should know how to use AI tools like a chatbot and would be required to do gap analyses and share inferences from the same in order to help make the AI tools better
Functionally working with team of experts to incorporate industry leading best practices into services and solutions as well working with them to enable meticulous implementation strategic priorities
Expertise in working Proof of Concept/Prototype development to pilot and pivot new capabilities
Closely collaborate with business to drive BI best practices and build strong reporting/data visualization
Work in collaboration with cross-functional teams to maximize value
Provide effective and timely responses to ad hoc requests
Should have agile mindset to continuously improve and augment the solutions via different tools and technologies

Minimum R equirements:

Masters/ bachelors in technology/ life-sciences/ management
Strong technical and functional expertise in analytics
Experience of 5-7 years in pharma or industry with wide maturity of analytics and reporting, Patient support analytics experience desired
Experience in excel, PPT storyboard, SQL, Python/R along with data science python libraries, DataIKU
Should have intermediate to advanced knowledge of applied statistics for analytics
Consulting, project management and storytelling skills
Ability to bridge the gap between the business team and tech. team by playing the analytics translator role
Ability to architect and design reporting solutions for broad business/client needs
Experience with Agile ways of working/ Six Sigma Greenbelt certified
Experience in understanding and designing wide variety of complex data models
Expert understanding of enterprise standard platforms, tools and technologies
Ability to motivate and inspire teams, individuals working on products and projects
Passion and commitment to drive results through unbossed wow and growth mindset
Strong communication skills with flexibility to adapt wow for different cultures

Desired R equirements:

Strong analytical thinking with problem solving approach
Should have exposure to cross-functional/ cultural work environment
Should be customer service oriented.

Employment Type: Full Time, Permanent

Read full job description

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What people at Novartis are saying

3.6

Rating based on 56 Manager reviews

Anonymous · Data Science & Analytics in Hyderabad / Secunderabad

Likes

Nothing much only salary is on time as per payroll calendar.

Dislikes

Late promotion cycles. Promotion and salary hikes are given to people closer to management. Favouritism to department managers play key role here in development