Manager - Patient Support Analysis

A Healthcare Analytics Manager is responsible for leading data-driven initiatives that provide actionable insights to inform strategic business decisions in healthcare organizations. This role involves conducting deep-dive analyses to improve business performance, collaborating with cross-functional teams to define and complete analytics roadmaps that support the organizations goals as well as communicating actionable insights to relevant stakeholders.

• Explore, develop, implement, and scale analytical solutions that address customer needs. Co-create with key stakeholders to build partnerships & collaborations.
• Strong data storytelling mindset with experience in handling projects independently
• Strong Project Management skills for leading the delivery of multiple projects, ensuring delivery of efficient and high-quality deliverables. Develop and coordinate project plans across the requirement gathering, design, development, testing and deployment stages of a project to support the successful delivery of dashboards
• Should have techno functional capabilities and should know how to use AI tools like a chatbot and would be required to do gap analyses and share inferences from the same in order to help make the AI tools better
• Functionally working with team of experts to incorporate industry leading best practices into services and solutions as well working with them to enable meticulous implementation strategic priorities
• Expertise in working Proof of Concept/Prototype development to pilot and pivot new capabilities
• Closely collaborate with business to drive BI best practices and build strong reporting/data visualization
• Work in collaboration with cross-functional teams to maximize value
• Provide effective and timely responses to ad hoc requests
• Should have agile mindset to continuously improve and augment the solutions via different tools and technologies

• Masters/ bachelors in technology/ life-sciences/ management
• Strong technical and functional expertise in analytics
• Experience of 5-7 years in pharma or industry with wide maturity of analytics and reporting, Patient support analytics experience desired
• Experience in excel, PPT storyboard, SQL, Python/R along with data science python libraries, DataIKU
• Should have intermediate to advanced knowledge of applied statistics for analytics
• Consulting, project management and storytelling skills
• Ability to bridge the gap between the business team and tech. team by playing the analytics translator role
• Ability to architect and design reporting solutions for broad business/client needs
• Experience with Agile ways of working/ Six Sigma Greenbelt certified
• Experience in understanding and designing wide variety of complex data models
• Expert understanding of enterprise standard platforms, tools and technologies
• Ability to motivate and inspire teams, individuals working on products and projects
• Passion and commitment to drive results through unbossed wow and growth mindset
• Strong communication skills with flexibility to adapt wow for different cultures

• Strong analytical thinking with problem solving approach
• Should have exposure to cross-functional/ cultural work environment
• Should be customer service oriented.

Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model