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Office Assistant (IT)
Nosegay Public School
posted 14d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- User Support:Provide first-level technical support to end-users, addressing hardware and software issues promptly
- Assist users with login, password resets, and basic IT troubleshooting
- Hardware Maintenance:Assist in the installation, configuration, and maintenance of computer hardware, including desktops, laptops, printers, and other peripherals
- Conduct routine checks to ensure hardware functionality
- Software Support:Install, configure, and update software applications
- Troubleshoot and resolve software-related issues reported by users
- Network Assistance:Assist in the configuration and maintenance of local area networks (LANs)
- Troubleshoot basic network connectivity issues
- Documentation:Maintain accurate records of IT equipment, software licenses, and user accounts
- Document troubleshooting procedures and solutions for future reference
- IT Security:Assist in implementing and maintaining IT security measures, including antivirus software and firewall configurations
- Monitor for and report any security-related incidents
- Procurement Support:Assist in the procurement of IT hardware and software
- Coordinate with vendors for the timely delivery of IT equipment
- Meeting Support:Provide technical support for meetings, including setting up audio-visual equipment and troubleshooting technical issues
Employment Type: Full Time, Permanent
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