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APAC Vulnerability Patching
Northern Trust Operating Services
posted 12d ago
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Key skills for the job
Job Description
- Serve as the POC for everyday Patching and Vulnerability Functions in the Infrastructure Engineering a nd Ope r ations organization across the Infrastructure towers
- Serve as key liaison and spokesperson during a n y risk and control meetings for any Infrastructure tower as per patching and vulnerability remediation , as soon as a threat has been identified and facilitating communications between Northern Trust groups
- Have or acquire an in depth understanding of the different moving parts and functions involved in the vulnerability remediation process especially as involves Infrastructure components
- Represent the Infrastructure towers in Risk Control with IT Leadership and operational committees to communicate the status, capabilities, and issues of the infrastructure organization
- Apply broad technical knowledge to provide remediation guidance across several of the technology areas
- Integrate technical control expertise and business understanding to coordinate / envision superior solutions for the infrastructure components
- Maintain an effective technical network across the Control community, ITOC, technical SMEs and architects for multiple service areas
- Analyze high volumes of vulnerabilities across individual towers requiring special attention
- Ingest and communicate vulnerability metrics with the greater Infrastructure team and Executive Management to allow for data-driven risk management
- Issue Management - Validate accuracy of vulnerability record s to be uploaded to ServiceNow
- Ensure responsible vulnerability o wners provide regular status updates in ServiceNow and escalate to accountable owner(s), as needed
- Support Management in providing timely information on status to key stakeholders (CIO, CTO etc . ) and obtain necessary approvals
- Support Management in monitoring issues with upcoming due dates (30 - 60 - 90 days), communicating and validating on progress to ensure transparency on status and vulnerability resolution
- Escalate any vulnerability downgraded to at risk within 90 days of due date to Management
- Facilitate deferral and extension process with formal notification and approvals (where needed) to appropriate accountable owners
- Review and validate evidence for closure of issues to ensure conditions for closure are met; document validation conclusion in vulnerability tickets
- Share key insights and learnings from participation in Infrastructure meetings to share with management
As a partner at Northern Trust, you must actively manage and mitigate risk and act with integrity. In accordance with our core values of service, integrity, and expertise , you are expected to:
- Adhere to all applicable risk management programs, policies, and procedures
- Complete all mandatory training by the deadline
- Understand how your behavior could expose Northern Trust, its clients, and financial markets to different types of risk
- Ensure that Northern Trust or its clients are not exposed to inappropriate or excessive risk
- Escalate any risk concerns, including those resulting from mistakes / errors to a manager or business unit risk officer
- Exercise diligence regarding cyber-security
- Cooperate with internal control functions (including first-line Control, Risk, Compliance, Audit, self-assigned, etc.) and applicable regulatory bodies
- Avoid conflicts of interest or behaviors that might produce unfair outcomes for Northern Trust or its clients or damage the integrity of financial markets
Qualifications
- Bachelors degree in information technology , Management Information Systems, Computer Science or a related discipline
- 10 + years as Infrastructure vulnerability and patching operating at enterprise scale
- Advanced technical problem-solving skills
- Practical experience in both technology infrastructure and application development architectures
- Strong system analysis and service development experience
- Financial or Regulatory domain experience
- Service Now experience
- Familiarity with Fusion a plus
Knowledge/Skills
- Well-versed in patching and security industry best practices , tools and regulatory and compliance frameworks
- Highly motivated, energetic self-starter who takes ownership of issues and drives them to resolution
- Good organizational skills - manages and prioritizes multiple tasks across different time horizons within deadlines
- Cooperative, and collegial manner to be able to flex to wide range of stakeholders and in high-stakes situations
- Strong decision-making skills
- Strong analytical, problem solving and process re-engineering skills
- Excellent project management skills; oral and written communication
- Skills in translating broad strategic intent into tactical plans and directions are essential
- Applies broad industry knowledge and awareness
- Negotiates with senior leaders across the business
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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