Incident Management Risk Oversight Consultant

As an Incident Management Risk Consultant in our Non-Financial Risk Management team, you will have the opportunity to collaborate globally across all business units and corporate functions

We value team players with expertise in incident management concepts, risk management, and communication skills

You will need strong collaboration skills and an understanding of regulatory requirements, risk standards, and risk governance frameworks

As part of Risk Management, you are at the center of keeping Northern Trust strong and resilient

The role will involve extensive process development and maturity, as well as significant stakeholder management and collaboration across locations and functions, as we look to evolve established programs to clearly support business partners in preparing for and responding to incidents

In addition, the Incident Management Risk Consultant will advise Head of Crisis and Incident Management Risk on opportunities to enhance the design and operating effectiveness of the internal control environment for Northern Trust s risk management practices

Major Duties
Support ongoing maturity and evolution of the enterprise Incident Management framework


Assist in the assessment, consultation, and effective challenge of Incident Management activities and associated risks


Aid the in maintenance of the enterprise Incident Management Policy

Provide effective challenge of connected 1LOD standards and procedures


Research, support and challenge the assessment of short, mid, and long-term risk to the organization

Evaluate current controls for the effective mitigation of risks from natural, man-caused, and technological incidents


Collaborate in the development, facilitation, and administration of Incident Management Exercises and Testing across the organization


Contribute to, assess, consult, and effectively challenge incident management plans, procedures, guidelines, and processes


Provide Second Line of Defense oversight, consultation and support to incidents of minor and moderate impact and complexity


Monitor and track post-incident after-action reports, lessons learned, and improvement items


Gather, collate, and analyze relevant Incident Management related metrics, Key Risk Indicators (KRI), and Key Performance Indicators (KPI)

Knowledge/Skills
Foundational knowledge of Incident Management and Incident Response concepts
Problem-solving skills (eg, ability to structure ambiguous problems and mobilize diverse teams to solve them; ability to lead the team to define the root cause of issues)
Awareness of analytical and statistical techniques and methodologies for data analysis


Ability to communicate effectively verbally and in writing with all audiences, including senior leaders, in a structured manner, including on high-sensitivity topics (eg, organizational structure, funding)Ability to develop hypotheses and recommendations for actioning for problems and improvements

Expertise Required
Bachelors Degree or commensurate related job experience
6+ years of experience in Incident Response, Emergency Management, Crisis Management and/or Risk Management
Strong business writing skills
Demonstrated ability to collaborate cross-functions to achieve measurable results
Strong organizational skills
Ability to manage and prioritize multiple requests at the same time
Detail oriented with strong analytical skills
Proficiency in Microsoft Word, Excel, and PowerPoint

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities

If you need a reasonable accommodation for

We value an inclusive workplace and understand flexibility means different things to different people

Apply today and talk to us about your flexible working requirements and together we can achieve greater