Fleet Operations Manager

Role & responsibilities

you will be responsible for facilitating and overseeing the operations of all processes and hubs of the company. Your duties will include.

• Responsible for revenue generation from all operating hubs
• Increase operating hubs across Hyderabad and other operating cities
• Maximise revenue from each Hub
• Monitor and report revenue generation on a daily basis to management
• Responsible for all vehicles of the company
• Improve Asset utilization above 95%
• Plan Hiring programs with HR to ensure that hiring is upto date.
• Responsible to find good team leads and train them on operations of each hub
• Assess assets and manpower to give monthly service commitment to partner.
• Help supervisors plan roster and routes to supervise the shipments from hub to consumer.
• Schedule hub rosters and assign slots every evening for the following day.
• Ensure supervisors report at Hub daily well before the DCDs arrive and have daily morning briefing with all DCDs.
• Coordinate and maintain good relations with Partner OCs at the Hub to ensure better order assignments and more hubs.
• Ensure proper training and onboarding of the e-tailer process to supervisor individually and also ensure that the DCDs have been properly trained.
• Interact with all Hub DCDS on a daily basis.
• Maintain 100% on-time deliveries and 100% delivery success.
• Ensure supervisors track the DCDS are on enroute for deliveries track their order fulfilments.
• Ensure supervisors report to you on a a daily basis and report on DCD deliveries daily.
• Ensure COD remittance is done by all Hubs on a day-to-day basis without fail.
• Ensure that hub supervisors oversee that returns are properly handed over back at the hub/station.
• Cultivate a practice among team to avoid IBNDs and in case of IBNDs keep proper report of IBNDs on daily basis to Head office.
• Provide back-up of vehicles for DCDs in case of breakdowns or battery drains.
• Oversee processes for receiving, storing, transitioning, and delivering goods.
• Train supervisors to handle all types of packages exchanges CODs on behalf of the e-tailer
• Ensure maintenance of all Vehicles and EV Chargers
• Report maintenance and repair needs for transportation vehicles by sending vehicles to the company workshop.
• Conduct regular checks and audits on Vehicles and Chargers
• Organize training sessions for Supervisors and DCDs.
• Keep organized records of vehicles, schedules and completed orders.
• Ensure compliance with company policies and partner SOPs.
• In case of any accidents liaison with police and hospital to manage the on-road situation.
• Coordinate with Head office and make insurance claims on accident and damaged vehicles.

Stay up to date with central motor vehicles act and safety regulations

Preferred candidate profile

1. Education & Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or Transportation Management (preferred)
• Certifications in Fleet Management (CFM, CAFM) or relevant safety and compliance training (e.g., DOT regulations)

2. Experience

• 5+ years of experience in fleet management, logistics, or transportation operations
• Prior experience managing a fleet of vehicles (trucks, buses, delivery vans, etc.)
• Strong background in vehicle maintenance scheduling, compliance, and cost control
• Experience with GPS tracking, telematics, and fleet management software

3. Skills & Competencies

✅ Operational Efficiency: Route optimization, fuel management, and cost reduction strategies
✅ Leadership & Team Management: Supervising drivers, training teams, and handling disputes
✅ Regulatory Compliance: Knowledge of transportation laws (DOT, OSHA, ELD mandates)
✅ Technical Knowledge: Understanding vehicle maintenance, repairs, and safety protocols
✅ Financial Acumen: Budgeting, cost control, and vendor negotiations
✅ Data Analysis: Using KPIs and analytics for fleet performance optimization
✅ Communication & Crisis Management: Strong problem-solving skills, ability to work under pressure

4. Preferred Industry Background

• Logistics & Supply Chain
• Transportation & Trucking
• E-commerce or Last-Mile Delivery
• Public Transport or Corporate Fleet Management

Perks and benefits

ESOP