Styling Studio: Tele-Caller For Interior and Architect Work

A telecaller's job is to contact customers by phone to sell products or services, answer queries, and build relationships. They may also collect information and process orders.

Responsibilities

• Answering phones and explaining products and services
• Contacting existing and potential customers
• Obtaining customer information
• Understanding customer needs and specifications
• Processing orders and transactions
• Responding to customer complaints
• Processing returns
• Making reports and documentation
• Reporting observations and analysis to a team lead

Skills and qualifications

• Excellent communication skills
• Typing skills
• Technical proficiency
• Problem-solving skills
• Persuasiveness
• Patience
• Persistence
• Ability to manage multiple tasks
• Ability to meet sales targets
• Knowledge of MS office and telephone systems