Software Quality Assurance Engineer

Help Project Managers appreciate the intent of key process areas

Help PMs carry out the processes effectively

Help PMs tailor the process as per the needs of the customer

Participate in key gate/milestone reviews to assess if the milestones are met

Help PMs maintain the quality records

Frequently review projects to ensure that the processes are implemented effectively

Facilitate delivery cadence reviews (PM/DM, DM/DH reviews), drive the agenda, keep

minutes and ensure that the actions completed and reviewed in the next review

Report project health to the management

Conduct configuration audits

Suggest improvements to QMS as needed for the projects

Facilitate continuous improvement activities like causal analysis

Ensure that any process issue reported in the project is addressed in time

Identify training needs for the PMs

Plan, execute, and oversee inspection and testing of incoming and outgoing product to

confirm quality conformance to specifications and quality deliverables

Analyze and investigate product complaints or reported quality issues to ensure closure

in accordance with company guidelines and external regulatory requirements

Monitor risk-management procedures, and maintain and analyze problem logs to identify

and report recurring issues to management and product development

Provide training and support to quality assurance team on systems, policies, procedures, and core processes.

Qualifications and Skills

Required Qualifications

5 years experience in Software Quality Assurance activities like process definition,

implementation, guidance and auditing in ISO and CMMi certified Software services /

products organizations

Good understanding and hands on experience of all aspects of ISO 9001 and CMMi

standards and various Software Development life cycles

Knowledge and experience of other quality certifications like ISO 20000, 27001, TMM

and CQA certification will be an added advantage

Preferred Qualifications

PMP, PRINCE2, or PgMP certification is highly desirable.